Alexis Whitfield
De Pere
Summary
Results-driven retail store manager with proven expertise in customer service, staff management, and sales leadership. Committed to enhancing team performance and driving store success through effective coaching and problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Store Manager
STARBUCKS COFFEE COMPANY
Green Bay, WI
11.2022 - Current
- Supervised daily operations to ensure efficient store performance and exceptional customer service.
- Trained and mentored team members on product knowledge and company policies to enhance service delivery.
- Implemented inventory management processes to maintain optimal stock levels and reduce waste.
- Analyzed sales data to identify trends and develop strategies for increasing revenue and enhancing customer experience.
- Resolved customer complaints promptly, maintaining high levels of satisfaction through effective problem-solving techniques.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Special Education Teacher
Stevens Point School District
Stevens Point, WI
01.2020 - 11.2022
- Developed individualized education plans (IEPs) to meet diverse student needs.
- Collaborated with multidisciplinary teams to enhance student learning outcomes.
- Implemented evidence-based strategies to support behavioral and academic progress.
- Trained and mentored new staff on special education best practices.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
- Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
Education
Bachelor of Science - Early Childhood Education
University of Wisconsin, Stevens Point
Stevens Point, WI12-2020
Skills
- Customer service
- Strong multi-tasking
- Problem-solving
- Retail operations
- Highly motivated
- Coaching and mentoring
- Sales leadership
- Detail-oriented
- Staff management
Accomplishments
Store Manager of the Quarter in February 2023 and December 2025
Certification
Food Safety Certification
Timeline
Retail Store Manager
STARBUCKS COFFEE COMPANY
11.2022 - Current
Special Education Teacher
Stevens Point School District
01.2020 - 11.2022
Bachelor of Science - Early Childhood Education
University of Wisconsin, Stevens Point