Alexis Williams
Phoenix,AZ
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Safeway
08.2021 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
James Madison High School
San Antonio, TX05.2020
Skills
- Active Listening
- Report Transcription
- Customer Relations
- Retail Sales Customer Service
- Customer Consulting
- Problem-Solving Ability
- Money Handling Abilities
- Refund Processing
- Recordkeeping Strengths
- Customer Service
Timeline
Customer Service Representative
Safeway
08.2021 - Current
High School Diploma -
James Madison High School