ALEXIS WILLIAMS
The Bronx,NY
Summary
Energetic and organized with knack for managing schedules and multitasking in fast-paced environments. Possesses strong communication and organizational skills necessary for efficient office operations and administrative support. Committed to facilitating seamless workflow and contributing to overall team success.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Assistant
A&R SOLUTIONS
Brooklyn,NY, NY
11.2023 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Substitute Paraprofessional
NYC DOE
The Bronx, New York
05.2019 - 11.2022
- Supervised 17 infants and toddlers during daily activities
- Monitor major milestones
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Mentored and tutored individual students needing additional help.
After School Counselor
MMCC Young Achievers @ MS 160X
The Bronx, New York
09.2018 - 04.2019
- Supervised 24 students during after school recreation
- Supplement lead teacher during after school activities when necessary
- Organize seasonal special events and activities
- Provided homework assistance to students, reinforcing concepts learned during the school day.
- Supported students' emotional well-being by providing listening ear and guidance, fostering sense of belonging.
Youth Counselor
MMCC Boys and Girls Club-Teen Center
The Bronx, New York
01.2018 - 12.2018
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Provided crisis intervention and emotional support to youth.
- Coordinated youth programs and activities to enhance life quality and self-esteem.
- Implemented variety of fun and recreational activities for residents.
Office Assistant
Work Learn Grow at Edenwald Community Center
The Bronx, New York
11.2016 - 05.2018
- Screened and direct telephone calls, provide information, schedule appointments
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Reinforced lead case manager with all aspects of programming; Preparing profiles
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Sales Associate
Alex and Ani Stores, Inc.
New York, New York
01.2017 - 12.2017
- Exceeded daily sales goals average by 300%; merchandise restocking
- Reconciled customer purchases via mobiles and standard register
- Catered to customer needs and provided speedy, friendly checkout
Bridal Sales Intern
Forever Amour Bridal Boutique
New York, New York
09.2016 - 09.2017
- Restock bridal dresses
- Complete bridal orders
- Create business plan for boutique
- Generate business ideas
- Assisted team members in closing deals by providing additional support or information when needed.
- Addressed customer queries and complaints with prompt and professional responses.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Receptionist
MMCC Boys and Girls Club- Teen Center
The Bronx, New York
06.2017 - 08.2017
- Established and prepared applicants files as needed; organized participant profiles
- Performed administrative support tasks such as preparing memos, organizing mass mailings
- Accountable for directing telephone calls, providing information and forwarding messages
Social Leadership Intern
Bronx Social Center
The Bronx, New York
11.2016 - 01.2017
- Learn and teach younger students about the history of the Bronx
- Enlighten young people on their rights with law enforcement relations
- Uniting the communities, bring about peace, and helping to stop violence by promoting social activism and community responsibility
- Organized community outreach to promote nutrition, physical activity and health among peers.
Camp Counselor
East Urban Neighborhood Center
The Bronx, New York
06.2016 - 08.2016
- Guided youth with their daily tasks such as meals, arts and crafts and learning activities
- Supervised participants on daily excursions
- Carried out morning intake and afternoon dismissals
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
Childcare Intern
Mama Bears Nursery
New York, New York
05.2016 - 06.2016
- Oversaw babies while napping
- Fed babies and played with them
- Took babies to playground if weather permitted
- Read them books, taught them nursery songs as well as the alphabet
- Established trust with the children by displaying patience, kindness, and consistency in daily interactions.
- Helped maintain cleanliness of the childcare center by following strict hygiene protocols to ensure a safe environment for everyone involved.
- Maintained accurate records of each child''s progress, including observations, assessments, and anecdotal notes.
Videography Intern
Educational Video Center
New York, New York
04.2016 - 05.2016
- Created short films
- Created documentary on teenage depression
- Learned different styles of filming and interviewing
- Captured and edited video for 3 projects.
Camp Counselor
New York Times Summer Program at Beacon 86
The Bronx, New York
06.2012 - 08.2015
- Supported senior staff with daily programming schedules
- Coordinated lunch and breakfast programs on a daily basis
- Collaborated with staff to create an end of the year production with participants for parents
- Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Worked with children of varying age, interest, skill, and developmental levels.
Office Assistant Intern
MMCC Community Center
The Bronx, New York
01.2012 - 01.2014
- Created folders for SYEP summer program
- Prepared copies for filing and distribution
- Designed awards for ISY participants
- Supported program assistant and 5 staff members in administrative activities, documentation, and data management.
Childcare Volunteer
Sts. Philip and James School
The Bronx, New York
01.2012 - 01.2013
- Played educational games with pre-k children.
- Assisted Catholic school children with homework assignments.
- Assisted teacher with supervision of students.
- Provided a safe and nurturing environment for children to learn and grow through various educational activities.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Sparked imagination by helping children discover new things each day.
Tutor
R.E.A.D Program
The Bronx, New York
01.2012 - 12.2012
- Responsible for educational games
- Instructed elementary children to pronounce vowels
- Read story books to elementary level children
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
Volunteer
Delta Sigma Theta Sorority Harlem chapter
New York, New York
01.2012 - 12.2012
- Fed women of domestic violence shelter for Thanksgiving feast
- Participated in fundraising shows for community
- Participated in team and community building activities with sorority leaders
- Assisted with special events and programs.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
Education
High School Regents Diploma -
City-As High School
New York, NY 01.2016 - 02.2017
Skills
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
QuickBooks
TurboTax
Internet applications
Social Media platforms
Timeline
Assistant
A&R SOLUTIONS
11.2023 - Current
Substitute Paraprofessional
NYC DOE
05.2019 - 11.2022
After School Counselor
MMCC Young Achievers @ MS 160X
09.2018 - 04.2019
Youth Counselor
MMCC Boys and Girls Club-Teen Center
01.2018 - 12.2018
Receptionist
MMCC Boys and Girls Club- Teen Center
06.2017 - 08.2017
Sales Associate
Alex and Ani Stores, Inc.
01.2017 - 12.2017
Office Assistant
Work Learn Grow at Edenwald Community Center
11.2016 - 05.2018
Social Leadership Intern
Bronx Social Center
11.2016 - 01.2017
Bridal Sales Intern
Forever Amour Bridal Boutique
09.2016 - 09.2017
Camp Counselor
East Urban Neighborhood Center
06.2016 - 08.2016
Childcare Intern
Mama Bears Nursery
05.2016 - 06.2016
Videography Intern
Educational Video Center
04.2016 - 05.2016
High School Regents Diploma -
City-As High School
01.2016 - 02.2017
Camp Counselor
New York Times Summer Program at Beacon 86
06.2012 - 08.2015
Office Assistant Intern
MMCC Community Center
01.2012 - 01.2014
Childcare Volunteer
Sts. Philip and James School
01.2012 - 01.2013
Tutor
R.E.A.D Program
01.2012 - 12.2012
Volunteer
Delta Sigma Theta Sorority Harlem chapter
01.2012 - 12.2012
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