ALEXIS WILSON
Waldorf,MD
Overview
11
11
years of professional experience
Work History
Security Officer
MedStar Washington Hospital Center
Washington, DC
04.2023 - Current
- Patrols on assigned posts
- Checking locked and secured locations
- Unlocks for workers in the hospitals that needed access
- Responding to fair alarms, disruptive visitors, and patients
- Routine drills to prepare for different situations
- Writing daily reports
- Greeting all personnel, visitors and patients
- Escort discharged inmates out to transportation
- Release the deceased to the ME office or funeral homes.
Patient Service Coordinator
MedStar Urgent Care- Capitol Hill
Washington, DC
01.2024 - 07.2024
- Answering phones, emails, and fax messages
- Completing daily tasks given by management
- Collecting payments at the time of service
- Running health insurance and calling payer to confirm eligibility
- Maintaining a clean workspace and breaking room
- Completed opening and closing checklist
- Sending out medical records to legal companies.
- I used IDX, Solv, and Medconnect to maintain electronic patient files, successfully maintaining thousands of patient files.
- Greeting all patients and visitors
Front Desk Coordinator
Auto Care Association (ACA)
Bethesda, MD
10.2017 - 03.2023
- Welcomes visitors in a warm and friendly manner
- Answers and directs phone calls and general inbox association emails in a polite and welcoming manner
- Coordinates educational lunch and learn staff events
- Maintains supplies and kitchen inventory
- Performs Accounts Receivable duties
- Sorts, images, documents, files, and archives by form type
- Assists with special projects as requested (PAC, CRM)
- Maintains vendor relationships and contract renewals
- Manages conference room reservation system
- Captures information based on member requirement and verify data that is provided
- Created standard operating procedures, staff evacuation plans, and equipment user manuals for my position
- Plans special events
- Maintains cleanliness and organization of workspace common areas
- Assists with new hire onboarding.
Security Officer
Securitas
01.2015 - 10.2017
- Site supervisor
- Oversaw day-to-day security operations
- Established procedures and policies
- Post orders to include enforcement of client/company rules, policies, and/or regulations
- Designed a plan for alarms and detect emergencies and how to solve the problems when they occur
- Acted as a crime deterrent while always maintaining a positive and professional demeanor
- Provided security and client services, to build productive relationships, ensure client safety, and resolve complex issues
- Organized and hosted social events for clients.
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Skills
Filing
Meeting planning
Research
Multi-task management
Document control
Professional communication
Accomplishments
- Successfully completed two-week security training program.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Service Coordinator
MedStar Urgent Care- Capitol Hill
01.2024 - 07.2024
Security Officer
MedStar Washington Hospital Center
04.2023 - Current
Front Desk Coordinator
Auto Care Association (ACA)
10.2017 - 03.2023
Security Officer
Securitas
01.2015 - 10.2017