Nazeema Nicole Augustin
Killeen,Texas
Summary
Seeking a career opportunity where I will be able to utilize my professional experience with a chance for advancement. Knowledgeable [Desired Position] with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Overview
25
25
years of professional experience
Work History
Security Officer
Allied Universal Security Services
01.2024 - Current
- Served as a security lobby ambassador, providing specialized customer service and maintaining security protocols.
Phlebotomist
Metroplex Hospital
12.2020 - 12.2022
- Packaged and shipped specimens to central lab daily.
- Verified proper storage and transportation of specimens to laboratories.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Sales Floor Associate/Logistics Associate
Walmart Supercenter
01.2015 - 06.2018
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Communication with customers professionally and proactively to provide product information and advice.
Security Supervisor
Universal Protection
08.2012 - 12.2015
- Checked trucks individuals and luggage to detect concealed weapons and explosives
- Detected and investigate fraud, shoplifting and other unlawful acts of employees or patrons of business establishments
- Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
- Monitored and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Warned persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary
- Answered alarms and investigate disturbances
- Supervised team of [85] security personnel during shift.
Secretary
Nissan Caps
06.2000 - 07.2012
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
High School Diploma -
St. Croix Central High School
Christiansted, USVI06.1998
Skills
- Effective communication
- Problem-solving
- Clerical duties
- Data entry
- Filing
- Multi-line phone handling
- Customer service
- Order processing
- Contract management
- Billing resolution
- Sales solicitation
- Information provision
- Security monitoring
- Fraud detection
- Investigation
- Patrolling
- Intrusion detection
- Access control
- Rule enforcement
- Alarm response
Languages
Bilingual
English
Full Professional
Spanish
Full Professional
Timeline
Security Officer
Allied Universal Security Services
01.2024 - Current
Phlebotomist
Metroplex Hospital
12.2020 - 12.2022
Sales Floor Associate/Logistics Associate
Walmart Supercenter
01.2015 - 06.2018
Security Supervisor
Universal Protection
08.2012 - 12.2015
Secretary
Nissan Caps
06.2000 - 07.2012
High School Diploma -
St. Croix Central High School
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