Alexis wolff
Edwardsville,IL
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Target by mastering multiple roles and delivering exceptional service. My expertise in photo editing and strong multitasking ability, coupled with a commitment to teamwork and reliability, drove positive outcomes across various sectors, including retail and photography.
Overview
4
4
years of professional experience
Work History
Fulfillment Associate
Target
10.2024 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Photographer
Tss Photography
06.2024 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
Restaurant Hostess
the Local House Bistro
09.2024 - 12.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Clerk
QuikTrip
07.2024 - 10.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Front Gate Attendant
Six Flags St. Louis
04.2024 - 09.2024
- Assisted in reducing wait times by efficiently processing transactions for entry fees and parking passes.
- Handled guest inquiries professionally, ensuring they received accurate information and prompt assistance.
- Exceeded guest expectations by going above and beyond in addressing their needs or concerns at the front gate.
- Increased customer satisfaction with timely and accurate information on park events, attractions, and directions.
- Supported event staff during special occasions by managing guest check-in and ticket verification processes.
- Assisted in training new Front Gate Attendants, sharing best practices for efficient operations.
- Implemented emergency procedures when necessary, coordinating effectively with other team members for quick response times.
Dryer
Country Club Carwash
08.2021 - 03.2024
- Improved product consistency with careful adjustment of temperature and humidity controls according to specific material requirements.
- Collaborated closely with supervisors to develop strategies for improving productivity while maintaining high-quality output standards.
- Monitored and maintained cleanliness and sanitation of dryer room, sifter room, packaging room, and staging and warehouse area.
- Reduced energy consumption by implementing proper maintenance procedures and regularly cleaning dryer components.
- Facilitated cross-training among team members to build a versatile workforce capable of handling various tasks within the drying process.
Retail Sales Associate
Ross Dress for Less
02.2023 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Brand Ambassador
American Eagle Outfitters, Inc
01.2022 - 08.2022
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Education
No Degree - Diploma
Fort Zumwalt South High School
St Peters Mo06-2025
High School Diploma -
Acellus Acadamy
Online 02-2025
Skills
- Teamwork and collaboration
- Photo editing
- Strong multitasking
- Telephone etiquette
- Customer assistance
- Willing to learn
- Customer satisfaction
- Reliability and punctuality
Languages
English
Full Professional
Timeline
Fulfillment Associate
Target
10.2024 - Current
Restaurant Hostess
the Local House Bistro
09.2024 - 12.2024
Clerk
QuikTrip
07.2024 - 10.2024
Photographer
Tss Photography
06.2024 - Current
Front Gate Attendant
Six Flags St. Louis
04.2024 - 09.2024
Retail Sales Associate
Ross Dress for Less
02.2023 - 10.2023
Brand Ambassador
American Eagle Outfitters, Inc
01.2022 - 08.2022
Dryer
Country Club Carwash
08.2021 - 03.2024
No Degree - Diploma
Fort Zumwalt South High School
High School Diploma -
Acellus Acadamy