Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexis wolff

Edwardsville,IL

Summary

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Target by mastering multiple roles and delivering exceptional service. My expertise in photo editing and strong multitasking ability, coupled with a commitment to teamwork and reliability, drove positive outcomes across various sectors, including retail and photography.


Overview

4
4
years of professional experience

Work History

Fulfillment Associate

Target
10.2024 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.

Photographer

Tss Photography
06.2024 - Current
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Took photos from different angles and perspectives to capture perfect images.
  • Planned and prepared for on-location and studio shoots.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.

Restaurant Hostess

the Local House Bistro
09.2024 - 12.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Clerk

QuikTrip
07.2024 - 10.2024
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.

Front Gate Attendant

Six Flags St. Louis
04.2024 - 09.2024
  • Assisted in reducing wait times by efficiently processing transactions for entry fees and parking passes.
  • Handled guest inquiries professionally, ensuring they received accurate information and prompt assistance.
  • Exceeded guest expectations by going above and beyond in addressing their needs or concerns at the front gate.
  • Increased customer satisfaction with timely and accurate information on park events, attractions, and directions.
  • Supported event staff during special occasions by managing guest check-in and ticket verification processes.
  • Assisted in training new Front Gate Attendants, sharing best practices for efficient operations.
  • Implemented emergency procedures when necessary, coordinating effectively with other team members for quick response times.

Dryer

Country Club Carwash
08.2021 - 03.2024
  • Improved product consistency with careful adjustment of temperature and humidity controls according to specific material requirements.
  • Collaborated closely with supervisors to develop strategies for improving productivity while maintaining high-quality output standards.
  • Monitored and maintained cleanliness and sanitation of dryer room, sifter room, packaging room, and staging and warehouse area.
  • Reduced energy consumption by implementing proper maintenance procedures and regularly cleaning dryer components.
  • Facilitated cross-training among team members to build a versatile workforce capable of handling various tasks within the drying process.

Retail Sales Associate

Ross Dress for Less
02.2023 - 10.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Brand Ambassador

American Eagle Outfitters, Inc
01.2022 - 08.2022
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.

Education

No Degree - Diploma

Fort Zumwalt South High School
St Peters Mo
06-2025

High School Diploma -

Acellus Acadamy
Online
02-2025

Skills

  • Teamwork and collaboration
  • Photo editing
  • Strong multitasking
  • Telephone etiquette
  • Customer assistance
  • Willing to learn
  • Customer satisfaction
  • Reliability and punctuality

Languages

English
Full Professional

Timeline

Fulfillment Associate

Target
10.2024 - Current

Restaurant Hostess

the Local House Bistro
09.2024 - 12.2024

Clerk

QuikTrip
07.2024 - 10.2024

Photographer

Tss Photography
06.2024 - Current

Front Gate Attendant

Six Flags St. Louis
04.2024 - 09.2024

Retail Sales Associate

Ross Dress for Less
02.2023 - 10.2023

Brand Ambassador

American Eagle Outfitters, Inc
01.2022 - 08.2022

Dryer

Country Club Carwash
08.2021 - 03.2024

No Degree - Diploma

Fort Zumwalt South High School

High School Diploma -

Acellus Acadamy
Alexis wolff