Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Woltman

Dubuque

Summary

Energetic and personable recent graduate with a background in retail sales and restaurant service, consistently exceeding customer satisfaction goals. Excited to bring a customer-first approach, attention to detail, and a strong work ethic to a customer service or sales role.

Overview

6
6
years of professional experience

Work History

Waitress

Barrel House
Dubuque
11.2023 - Current

Provided friendly and efficient service to customers in a fast-paced environment. Assisted with menu selections and answered customer inquiries about food and drinks. Managed multiple tables, ensuring timely delivery of orders and customer satisfaction. Trained new staff on service standards and restaurant procedures for consistent quality. Handled customer complaints promptly, ensuring positive dining experiences at the establishment.

Sales Associate

Old Navy
Dubuque
12.2022 - 07.2023

Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current. Processed returns, exchanges, and refunds in accordance with company policies. Adapted sales strategies based on customer interactions and feedback to improve results. Adhered to company initiatives and achieved established goals. Greeted customers and provided exceptional customer service.

Sales Associate

Aeropostale
Algonquin
02.2021 - 08.2022

Maintained merchandise displays to enhance store aesthetics. Collaborated with team members to achieve sales targets. Provided exceptional customer service to ensure satisfaction. Restocked shelves and organized inventory for easy access. Participated in training sessions to improve sales techniques. Helped customers find specific products, answered questions, and offered product advice. Handled customer complaints in a professional manner.

Cashier

Woodman's Food Market
Carpentersville
05.2020 - 11.2020

Processed customer transactions efficiently at the checkout lane. Assisted customers with product inquiries and store navigation. Collaborated with team members to ensure smooth store operations. Resolved customer complaints with professionalism and empathy. Stocked shelves and replenished merchandise as needed during shifts. Greeted customers and answered any questions they had about the store's products and services.

Education

Bachelor of Arts - Business Administration And Marketing

Loras College
Dubuque, IA
05-2026

Skills

  • Customer service
  • Problem resolution
  • Time management
  • Adaptability
  • Team collaboration
  • Communication skills

Timeline

Waitress

Barrel House
11.2023 - Current

Sales Associate

Old Navy
12.2022 - 07.2023

Sales Associate

Aeropostale
02.2021 - 08.2022

Cashier

Woodman's Food Market
05.2020 - 11.2020

Bachelor of Arts - Business Administration And Marketing

Loras College
Alexis Woltman