Alexis Woods
Jackson
Summary
With years of experience in behavioral analysis and documentation management, demonstrating a strong ability to enhance client social interactions and daily living skills through innovative engagement activities. Skilled in time management, health monitoring, and team collaboration, effectively partnering with healthcare professionals and family members to ensure comprehensive support services. Proven track record in improving patient care and service efficiency, aspiring to further develop leadership skills and contribute to a cohesive team environment.
Overview
9
9
years of professional experience
Work History
Direct Support Professional
Support Solution
Jackson
05.2020 - 04.2025
- Document client progress, ensuring milestone tracking and treatment effectiveness.
- Apply positive behavior techniques, enhancing client interactions and daily skills.
- Design engagement activities to boost participation and skill development.
- Monitor medication schedules and vital signs, ensuring safety and compliance.
- Coordinate with healthcare and family for comprehensive client support.
Patient Transporter
West Tennessee Health Care
Jackson
04.2023 - 04.2024
- Ensure safe patient transport and log maintenance, enhancing care coordination and safety.
- Collaborate with nursing staff to reduce wait times, improving workflow efficiency.
- Implement communication protocols for better departmental coordination and patient handoffs.
- Coordinate inter-departmental transitions, maintaining high safety and comfort standards.
- Evaluate transport routes for efficiency, optimizing patient movement across facilities.
Customer Service
Five Guys
Jackson
01.2016 - 04.2020
- Delivered top-tier customer service, boosting satisfaction during peak hours through efficient teamwork.
- Ensured precise cash handling and order accuracy, minimizing discrepancies and enhancing transaction flow.
- Collaborated with kitchen staff to reduce wait times, improving service speed and customer experience.
- Optimized drive-through operations with clear communication, increasing service speed and customer loyalty.
- Guided new team members in procedures, promoting a positive environment and consistent service quality.
Education
High School Diploma -
Liberty Technology Magnet High School
Jackson, TN05.2020
Skills
- Time Management
- Team Collaboration
- Behavioral Analysis
- Documentation Management
- Patient Care
- Leadership
- Communication
- Mentorship
- Medication Tracking
- Multitasking
- Customer Service
- Analytical Skills
- Creative Thinking
- Behavioral techniques
- Communication skills
- Team collaboration
Timeline
Patient Transporter
West Tennessee Health Care
04.2023 - 04.2024
Direct Support Professional
Support Solution
05.2020 - 04.2025
Customer Service
Five Guys
01.2016 - 04.2020
High School Diploma -
Liberty Technology Magnet High School