Alexis Wright
Saint Charles,MO
Summary
Results-oriented Human Resources Associate with extensive experience in organizational consultancy and operational planning. Cross-functional communicator skilled in analyzing company needs, developing long-term solutions and implementing aligned vision across departments or business unit leadership. Solid problem-solver possessing strong knowledge of labor legislation and payroll processes.
Overview
13
13
years of professional experience
Work History
Human Resources Associate
Nestle Purina Pet Care- Contract
08.2023 - Current
- Transacts all employee lifecycle activities in a timely manner, including (but not limited to) the following: completion of job requisitions, pre-employment background check adjudication, coordination of new hire paperwork and onboarding, job changes/position transfers, management of organization structure, coordination and paperwork for end of employment and retirement, etc.
- Maintained a database of all current employees, including performance reviews and evaluations.
- Supports high volume workload with their assigned client groups and on projects with requisition creation, mass template creation, HR case submission. Creates, maintains, and updates departmental and onboarding processes as needed.
- Complete additional projects as assigned by manager, including technical testing, scorecard maintenance, periodic or special report analysis, and support the HR operations team with regular reporting audit projects.
- Function as a communication liaison; identify and share departmental issues, concerns, and needs with senior HR leadership, factory HR, and other HR associates regarding potential enhancements to current HR practices, policies, and procedures.
- Leading employee benefits programs to ensure employee engagement (pet adoptions, fitness center, and reserved parking).
- Communicated regularly with department heads on matters related to staffing needs or organizational changes.
Records Researcher/Transcriber
U.S. National Archives Records Administration
Spanish Lake, Missouri
12.2019 - 08.2023
- Implement new initiatives and piloted new programs for the training of employees.
- Lead teams to ensure proficiency in training modules. Analyze data to identify areas for improvement in veteran request backlogs.
- Utilized thorough technical knowledge of related systems to acquire sensitive government records. Coordinates contacts for the Congressional line and Customer Emergency Response Team. Analyze issues and conduct appropriate research according to the needs of military veterans, family members, and Congress/Senate requests.
- Piloted backlog reduction programs for veterans, resulting in a 97% reduction in backlog within the quarter.
- Retrieved pertinent information from databases using search terms relevant to the case at hand.
PRODUCTION MEMBER
General Motors
Wentzville, Missouri
03.2016 - 10.2018
- Positioned parts and subassemblies by using templates or reading measurements.
- Performed bench, floor, or conveyor assembly work, usually short cycle duration, and involve standardized work elements.
- Conducted quality inspections on cars resulting in 99% QA results in over 3 quarters. First line support of production machining and/or assembly environment including machine resets, quality, and utilizing standardized work instructions.
- Performed daily maintenance of equipment and troubleshooted any issues that arose.
- Assisted in the setup and changeover of machines for different products.
CUSTOMER EXPERIENCE REP/ TEAM LEADER
Access Secure Pak
Saint Louis, Missouri
10.2011 - 08.2014
- Conducted onboarding sessions and trained new contracted employees.
- Ensured comprehension and proficiency of training modules and materials.
- Initiated quality assurance reviews for contracted employees on a weekly basis.
- Facilitated resolution in escalated calls for team members. Consistently exceeded expectations for customer experiences, resulting in a 98% customer satisfaction score for the quarter.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
Education
Master’s Degree - Human Resources
Webster University
05.2022
Bachelor's Degree - History
University of Missouri
05.2017
Skills
- Employee Retention
- Onboarding and Orientation
- Training and Development
- Performance Management
- Microsoft Office Proficiency (Word, Excel, Outlook)
- Policies implementation
- Payroll completion
- Employee lifecycle
- HR services
- Mastery of various human resource systems (SAP, SuccessFactors, SF reporting, Learn Management System, Quiktime, Arcis)
- Employee Relations
Personal Information
Title: Human Resource Professional
Timeline
Human Resources Associate
Nestle Purina Pet Care- Contract
08.2023 - Current
Records Researcher/Transcriber
U.S. National Archives Records Administration
12.2019 - 08.2023
PRODUCTION MEMBER
General Motors
03.2016 - 10.2018
CUSTOMER EXPERIENCE REP/ TEAM LEADER
Access Secure Pak
10.2011 - 08.2014
Master’s Degree - Human Resources
Webster University
Bachelor's Degree - History
University of Missouri