Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Trainer
Buffalo Bros
Fort Worth, TX
03.2025 - Current
Mentored new hires, resulting in stronger staff development and increased productivity.
Provided coaching and mentoring to employees.
Analyzed and evaluated training effectiveness and program outcomes.
Trained and mentored 24 new personnel hired to fulfill various roles.
Bartender
Backporch Drafthouse
Temple, TX
03.2022 - 12.2024
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Improved customer service rankings by resolving issues quickly and accurately.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Obtained cash bank and stocked service bar to prepare for operation.
Cashier
HEB Grocery Store
Temple, TX
04.2019 - 03.2022
Answered questions about store policies and addressed customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Built relationships with customers to encourage repeat business.
Assisted customers with returns, refunds and resolving transaction issues.
Greeted customers entering store and responded promptly to customer needs.