Transformational executive driving organizational growth through strategic planning and operational management. Leverages data-driven insights and partnerships to improve healthcare delivery and customer care. Develops performance metrics and cultivates an inclusive culture that prioritizes employee development and stakeholder engagement.
Overview
2027
2027
years of professional experience
Work History
Executive Vice President and CAO
AltaMed Health Services Corporation
Los Angeles, CA
08.1992 - Current
Led strategic initiatives to enhance operational efficiency and service delivery across healthcare programs.
Directed cross-functional teams to implement innovative solutions improving patient outcomes and access to care.
Oversaw budget development and financial planning, ensuring alignment with organizational goals and sustainability.
Cultivated partnerships with community organizations to expand outreach and enhance health service offerings.
Developed comprehensive performance metrics to monitor program effectiveness and inform decision-making processes.
Guided organizational change efforts, fostering a culture of continuous improvement and employee engagement.
Spearheaded workforce development initiatives, enhancing staff training programs to improve service quality.
Championed regulatory compliance efforts, ensuring adherence to healthcare laws and standards throughout the organization.
Built a high-level team of vice presidents aimed at driving business expansion and group development.
Achieved company growth by implementing strategic initiatives and fostering collaboration across departments.
Spearheaded organizational change management efforts, leading to enhanced employee engagement and productivity.
Promoted a culture of accountability through regular performance evaluations, constructive feedback, and rewards for exceptional contributions towards company goals.
Established a clear vision for organizational growth while developing actionable plans to achieve both short-term and long-term objectives.
Fostered an inclusive corporate culture that prioritized diversity, equity, and inclusion initiatives at all levels of the organization.
Developed comprehensive sales training programs that improved team performance and contributed to revenue growth over time.
Served as a key spokesperson for the organization at industry events and conferences, showcasing thought leadership while fostering strategic connections with potential partners.
Streamlined operations for increased efficiency by identifying areas for improvement and implementing process changes.
Drove employee professional growth, instituting a comprehensive training and mentorship program.
Strengthened stakeholder relationships, organizing regular update meetings and feedback sessions.
Enhanced customer satisfaction with the introduction of a client feedback system, leading to significant service improvements.
Increased market penetration, executing targeted marketing campaigns and strategic partnerships.
Boosted company reputation, driving initiatives for corporate social responsibility and sustainability.
Cultivated high-performance team culture, setting clear objectives and rewarding outstanding achievements.
Elevated brand visibility, orchestrating successful rebranding campaign that resonated with target audiences.
Established and maintained strong relationships with customers, vendors and strategic partners.
Managed financial, operational and human resources to optimize business performance.
Cultivated company-wide culture of innovation and collaboration.
Monitored key business risks and established risk management procedures.
Analyzed industry trends and tracked competitor activities to inform decision making.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Devised and presented business plans and forecasts to board of directors.
Oversaw divisional marketing, advertising and new product development.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Founded performance- and merit-based evaluation system to assess staff performance.
Created succession plans to provide continuity of operations during leadership transitions.
Formulated and executed strategic initiatives to improve product offerings.
HIVAIDSInternaltinal Advisor and Technical Assesor
World Hemophila Association/World Health Organization
Santiago Chile
06.1991 - 12.1991
Led training programs for healthcare professionals on the latest advancements in hemophilia therapies.
Collaborated with international health organizations to align policies with best practices in hemophilia management.
Developed strategic initiatives to enhance global awareness of hemophilia treatment and care.
Analyzed data trends in hemophilia prevalence to inform public health strategies and resource allocation.
Facilitated stakeholder meetings to gather insights and improve community engagement strategies.
Facilitated workshops and training sessions to improve healthcare provider knowledge on hemophilia management.
Advised on policy formulation for national hemophilia programs, ensuring alignment with global health standards.
Led cross-functional teams in assessing and implementing best practices in hemophilia treatment protocols.
Advocated for patient rights and access to treatments at international health forums and conferences.
Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
Program Director- HIV/AIDS Women's Program
UCLA - Women's Health
Los Angeles, CA
08.1988 - 05.1991
Led program development to enhance women's health initiatives across diverse populations.
Collaborated with stakeholders to implement evidence-based practices in women's health services.
Managed team of healthcare professionals, fostering a culture of collaboration and continuous improvement.
Developed strategic partnerships with community organizations to expand outreach programs and resources.
Oversaw budget management, ensuring efficient allocation of resources for program sustainability.
Analyzed program outcomes, providing recommendations for enhancements based on data-driven insights.
Advocated for policy changes to improve access to women's health services at local and state levels.
Recruited and trained staff and volunteers to upgrade collective team skills.
Provided ongoing direction and leadership for program operations.
Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
Advanced community outreach efforts by forging strong relationships with local partners.
Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
HIV/AIDS Educator and Community Outreach Director
APLA
Los Angeles, CA
10.1986 - 08.1988
Developed engaging lesson plans tailored to diverse student needs.
Collaborated with colleagues to enhance curriculum and instructional strategies.
Implemented assessment tools to monitor student progress effectively.
Facilitated workshops for parental involvement in student education.
Led initiatives to integrate inclusive practices within the classroom setting.
Built relationships and communicated with parents to provide best learning environment for children.
Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
Established strong relationships with parents through regular communication, fostering a supportive network for student success.
Developed and implemented engaging lesson plans to keep learner attention.
Special Populations Field Represenatative
American Cancer Society
San Diego CA
1984 - 1986
Engaged community members to promote cancer awareness and prevention initiatives.
Coordinated local fundraising events, enhancing donor participation and support.
Provided information on resources and services available for cancer patients and families.
Collaborated with healthcare professionals to identify outreach opportunities in underserved areas.
Assisted in the development of educational materials focused on cancer prevention strategies.
Trained volunteers on best practices for outreach and advocacy efforts within the community.
Completed paperwork in full, on time, and with high accuracy.
Kept up-to-date on industry trends, enabling informed decision-making during client engagements.
Education
Ph.D. - Organizational Leadership
Univerity of La Verne
La Verne, CA
08-2022
MBA - Health Services Administration
Univerity of La Verne
La Verne CA
08-2013
Bachelor of Science - Health Care Management
University of La Verne
La Verne, CA
08-2003
Skills
Strategic execution
Operations management
Organizational development
Business plan development
Budget forecasting
Workforce planning
Talent acquisition
Employee retention
Succession planning
Performance analysis
Operations oversight
Process improvements
Ethics and integrity
Data-driven decisions
Long-term planning
Executive decision-making
Board relations
Corporate communications
Industry networking
Partnership development
Policy implementation
Sustainability initiatives
Leadership experience
Leadership development
Exceptional management
Executive coaching
Staff guidance
People development
Relationship and team building
Team collaboration
Collaborative teamwork
Active listening
Effective communication
Excellent communication
Organizational skills
Analytical problem-solving
Problem-solving
Analytical thinker
Decision-making
Flexibility
Customer care
Client relations
Planning coordination
Relationship building
Organizational culture
Operational efficiency
Decision-making
Client relations
Planning coordination
Relationship building
Organizational culture
Operational efficiency
Management team leadership
Executive leadership
Affiliations
California Health Care Foundation, Board of Directors Member
Charles Drew University, Board of Trustees Member
L.A. Regional Chamber of Commerce, Board of Directors
Hispanic Media Coalition, Board of Directors
Languages
Spanish
Native or Bilingual
Timeline
Executive Vice President and CAO
AltaMed Health Services Corporation
08.1992 - Current
HIVAIDSInternaltinal Advisor and Technical Assesor
World Hemophila Association/World Health Organization