Alexis Garcia
Los Angeles,CA
Summary
Proven leader with a track record of enhancing department success and market analysis across all company metrics. Excelled in faculty development and analytical thinking, boosting engagement and operational efficiency. Skilled in team collaboration and problem-solving, achieving significant improvements in business and marketing performance KPIs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Academics
Surgeon Worldwide INC
Los Angeles, CA
07.2023 - Current
- Coordinated and supervised academic advising activities.
- Implemented strategies to increase student recruiting, engagement and retention.
- Provided professional services and support in a dynamic work environment.
- Gained strong leadership skills by managing projects from start to finish.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and implemented student success initiatives to recognize and encourage achievement.
Marketing Analyst
Dreamfields Inc
Desert Hot Springs, CA
02.2023 - 05.2024
- Initiated market research studies and analyzed findings.
- Reviewed marketing department's monthly analysis of customer acquisition data and campaign performance and made recommendations for improvement.
- Assessed KPIs to achieve in-depth understanding of campaign performance.
- Analyzed third-party data and investigated new growth opportunities.
- Created business plans and project management plans to define milestones and guide account managers.
- Conducted trend forecasting and analysis.
- Reported performance and ROI of campaign media.
- Collaborated with cross-functional teams to develop and implement market research strategies.
Store Manager
Abercrombie & Fitch
Los Angeles, CA
01.2018 - 02.2023
- Hired, delegated and reviewed sales staff performance and provided comprehensive coaching in customer service and retention, business management and standard of operations.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Supervised and effectively trained 50+ employees to decrease process lags and boost productivity.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Department Supervisor
Bass Pro Shops
Rogers, AR
01.2014 - 02.2018
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Oversaw daily operational performance of sales and marketing team.
- Created employee schedules to align coverage with forecasted demands.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mentored team members to enhance professional development and accountability in workplace.
Education
High School Diploma -
Bentonville High School
Bentonville, AR05.2014
Skills
- Learning Management Systems
- Faculty Development
- Educational leadership
- Analytical Skills
- Attention to Detail
- Professionalism
- Time management abilities
- Problem-solving abilities
- Team Collaboration
- Analytical Thinking
- Adaptability
- Faculty Management
- Instructional Leadership
- Adaptive Learning
- Academic advising
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved in-depth marketing analysis by identifying consumer trends with accuracy and efficiency.
- Achieved regional collaborative heat map data tracking by introducing Geographical reporting programs to increase sales using targeted promotions based off zip codes per state.
Certification
- Certified Business Analytics in Microsoft Excel, Microsoft - 3 years
Timeline
Director of Academics
Surgeon Worldwide INC
07.2023 - Current
Marketing Analyst
Dreamfields Inc
02.2023 - 05.2024
Store Manager
Abercrombie & Fitch
01.2018 - 02.2023
Department Supervisor
Bass Pro Shops
01.2014 - 02.2018
High School Diploma -
Bentonville High School