Alexis Garcia
Clifton Park,NY
Summary
Results-driven Client Success Manager with expertise in project coordination, client communication, and social media strategy. Proven ability to enhance client experiences and deliver timely solutions.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Client Success Manager
Liaison International Inc.
02.2026 - Current
- Coordinated project timelines and schedules to ensure timely completion of tasks.
- Assisted team members in defining project goals and deliverables effectively.
- Assisted in resolving client inquiries through effective communication and problem-solving.
- Collaborated with cross-functional teams to enhance the client experience.
- Provided customers with technical support and guidance on product usage.
Project Manager
Liaison International Inc.
01.2021 - 02.2026
- Participated in team meetings to discuss project progress and challenges faced.
- Maintained communication with team members to facilitate collaboration and updates.
- Helped identify potential risks and issues during project execution phases.
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Social Media Coordinator
Hockey Hut
01.2017 - 02.2023
- Developed engaging social media content for Hockey Hut's platforms.
- Monitored social media trends to enhance audience engagement strategies.
- Analyzed user interactions to refine content and improve outreach efforts.
- Assisted in creating visual assets for online marketing initiatives.
- Wrote social media content to increase engagement with customers.
- Researched current trends in the industry to identify opportunities for growth through new social media channels.
Education
Bachelor of Arts - Marketing And Business Admin
State University of New York At Plattsburgh
Plattsburgh 05-2021
Skills
- Client engagement
- Cross-functional collaboration
- Project management
- Risk assessment and problem solving
- Scenario planning
- Social media strategy and innovation
- Effective communication and relationship building
- Creative attention
Certification
CrossFit Level 1 Instructor
Timeline
Client Success Manager
Liaison International Inc.
02.2026 - Current
Project Manager
Liaison International Inc.
01.2021 - 02.2026
Social Media Coordinator
Hockey Hut
01.2017 - 02.2023
Bachelor of Arts - Marketing And Business Admin
State University of New York At Plattsburgh