Interior Design
Alexis Hazard
Jonesboro,GA
Summary
Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of local rental market for luxury properties and impressive financial management skills. Expert user of Yardi.
Well-qualified leasing consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
16
16
years of post-secondary education
Work History
Claims Adjuster (Remote)
Geico
San Diego, CA
10.2019 - 09.2022
- Provided exceptional customer service in a professional and timely manner
- Providing empathy and being there for the customer
- Resolving liability at first notice of loss, identifying fraud claims, advising coverage, providing status of payments issued, scheduling vehicle repairs, scheduling rental car reservations, uploading photos/documents, and addressing claims inquires.
Leasing Agent
Mohawk Gardens
La Mesa, CA
10.2014 - 11.2019
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
- Invited prospects to fill out application upon completion of property tour.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Conducted property tours to highlight features of properties.
- Used Software to keep record of financial transactions and rental applications.
- Recruited new residents through website advertising and marketing.
- Greeted clients, showed apartments, and prepared leases.
- Collected rent and tracked resident payments and information in computer system.
Bartender
Penthouse LA
Los Angeles, CA
03.2014 - 07.2019
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
Security Lead
Allied Universal Security
Los Angeles, CA
09.2011 - 09.2014
- Performed regular site patrols to monitor staff activity
- Directed and evaluated the work of security staff and volunteers
- Assisted staff in acquiring necessary permits
- Assisted in special event planning and guest vehicle management
- Maintained and updated investigation and interview documents
- Documented and acted on all incidents and medical emergencies
- Monitored all irregular facility activity to ensure safety of guests and property.
Education
No Degree - Business Administration
University of California
Los Angeles, CAHigh School Diploma -
Mount Zion High School
Jonesboro 08.2007 - 05.2023
Skills
Interests
Marketing
Sales
Business Operations
Timeline
Claims Adjuster (Remote)
Geico
10.2019 - 09.2022
Leasing Agent
Mohawk Gardens
10.2014 - 11.2019
Bartender
Penthouse LA
03.2014 - 07.2019
Security Lead
Allied Universal Security
09.2011 - 09.2014
High School Diploma -
Mount Zion High School
08.2007 - 05.2023
No Degree - Business Administration
University of California