Sheera Bailey
Hampton,Virginia
Summary
Dynamic professional with a proven track record at GEICO as a Claims Adjuster, leveraging critical thinking and active listening to enhance claims processing efficiency. Adept at collaborating with teams and clients, ensuring compliance and accuracy in documentation. Highly motivated to drive positive outcomes and foster strong relationships in diverse environments.
Overview
24
24
years of professional experience
Work History
Claims Adjuster
GEICO
04.2007 - Current
- Assessed insurance claims for compliance with policy terms.
- Communicated with clients to gather information and clarify claim details effectively.
- Analyzed claim documentation for accuracy and compliance with company standards.
- Collaborated with internal teams to expedite claims processing and resolution.
Parent Educator
Norfolk Public Schools
01.2002 - 04.2007
- Developed and implemented parent engagement strategies to enhance family involvement in student education.
- Conducted workshops on child development, fostering effective parenting techniques among diverse families.
- Collaborated with teachers to align educational resources with family needs and community services.
- Provided one-on-one support to parents, addressing concerns and promoting positive parent-child relationships.
Education
High School Diploma -
Warwick High
Newport News, VA06.1990
Skills
- Critical thinking
- Claims investigation
- Active listening
- Highly motivated
- Claims processing
- Decision-making
- Caseload management
- Customer service
- Attention to detail
Timeline
Claims Adjuster
GEICO
04.2007 - Current
Parent Educator
Norfolk Public Schools
01.2002 - 04.2007
High School Diploma -
Warwick High