Cassondra Bernardo, MBA
Ocala,FL
Summary
Dedicated professional with a passion for analyzing and optimizing business processes, managing data, and fostering collaboration.
Overview
8
8
years of professional experience
Work History
Claims Adjuster
Auto-Owners Insurance Company
Ocala, FL
07.2023 - Current
- Negotiated settlements with claimants or their representatives in order to resolve disputes quickly and economically.
- Developed relationships with attorneys, experts and vendors in order to ensure prompt service when necessary.
- Organized files into logical categories; maintained complete records according to established procedures.
- Utilized computer systems such as Microsoft Office Suite and specialized software programs used by the company.
Front End Coordinator
Publix
Tampa, FL
11.2022 - 06.2023
- Analyzed financial activities of department to share budgetary input with managers.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
Cashier Assistant Manager
Southern Pig & Cattle
Ocala, FL
04.2020 - 10.2022
- Organized daily banking activities including deposits, withdrawals, transfers, and check cashing.
- Developed strategies to increase customer satisfaction ratings through improved service standards.
- Participated in meetings with other managers to discuss operational plans or initiatives.
- Managed the store's inventory levels by conducting regular audits and ordering new stock as needed.
Office Administrative Assistant
JB Property Improvements
Ocala, FL
06.2016 - 05.2018
- Organized and maintained filing systems, both paper and electronic.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
Education
MBA - Business Administration
Florida Gulf Coast University
Fort Myers, FL08-2024
Bachelor of Arts - Business Administration And Management
University of South Florida
Tampa, FL05-2023
Skills
- Problem Solving
- Time Management
- Detail Oriented
- Communication
- Leadership
- Task Oriented
- Critical Thinking
- Adaptability
- Critical Thinking
Timeline
Claims Adjuster
Auto-Owners Insurance Company
07.2023 - Current
Front End Coordinator
Publix
11.2022 - 06.2023
Cashier Assistant Manager
Southern Pig & Cattle
04.2020 - 10.2022
Office Administrative Assistant
JB Property Improvements
06.2016 - 05.2018
MBA - Business Administration
Florida Gulf Coast University
Bachelor of Arts - Business Administration And Management
University of South Florida
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