ALEXIS MARIE PANTALEON
Ocala,FL
Summary
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
14
14
years of professional experience
Work History
Assistant
Picaso Painting LLC.
03.2017 - Current
- Managed office operations and streamlined administrative procedures to enhance efficiency
- Handled correspondence and communication between departments and external partners
- Maintained accurate records and databases to ensure data integrity and compliance
- Assisted in budget preparation and expense tracking for departmental activities
Front Desk/Dental Assistant
Azalea Dental
12.2018 - 10.2022
- Provided exceptional front desk support by managing patient appointments and ensuring a welcoming environment.
- Assisted in patient intake by collecting medical history and verifying insurance information.
- Maintained accurate patient records and updated electronic health records (EHR) promptly.
- Coordinated communication between dental staff, patients, and insurance companies for seamless care.
- Handled billing and payment processing, along with managing financial inquiries from patients.
- Trained new staff on front desk procedures and EHR systems to enhance team efficiency.
- Ensured compliance with health and safety regulations while fostering a hygienic workspace.
- Demonstrated strong interpersonal skills by building rapport with patients and addressing their concerns.
Front Desk/Data Entry
AssuredPartners Lake Mary-Personal Lines
09.2011 - 12.2014
- Provided exceptional customer service as a front desk receptionist, managing phone calls and welcoming guests.
- Maintained accurate data entry records for patient information at a medical facility, ensuring confidentiality.
- Assisted in scheduling appointments and managing calendars for a busy office, improving efficiency.
- Collaborated with team members to streamline office operations, resulting in a 20% increase in productivity.
- Utilized software programs for data management, ensuring timely updates and information accuracy.
- Trained new staff in front desk procedures and software systems, enhancing overall team performance.
- Resolved customer inquiries and complaints in a professional manner, promoting customer satisfaction.
Education
High School Diploma -
PATHS AT TECO
Kissimmee, FL05-2009
Skills
- Customer assistance
- Fast learner
- Time management
- Attention to detail
- Team collaboration
- Workload management
LANGUAGES
Bilingual-Spanish | Native
Timeline
Front Desk/Dental Assistant
Azalea Dental
12.2018 - 10.2022
Assistant
Picaso Painting LLC.
03.2017 - Current
Front Desk/Data Entry
AssuredPartners Lake Mary-Personal Lines
09.2011 - 12.2014
High School Diploma -
PATHS AT TECO