Alexis Michelle Jordan
Baltimore,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Data Entry Pharmacy Technician
Correct Rx Pharmacy
1352 Charwood Road, Hanover Md
04.2023 - 08.2023
- Established strong rapport with patients by courteously addressing inquiries over phone calls regarding their prescriptions or insurance-related concerns.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Enhanced pharmacy efficiency by accurately inputting prescription data into system.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Improved overall patient satisfaction by taking initiative to resolve any issues related to incorrect prescription information or billing discrepancies promptly.
Pharmacy Technician
Remedi SeniorCare Pharmacy
9006 Yellow Brick Road, Rosedale Md
08.2021 - 04.2022
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Proven ability to learn quickly and adapt to new situations.
Mercedes Benz Receptionist
Mercedes-Benz Of Hunt Valley
9800 York Road Cockeysville, Md
11.2020 - 03.2021
- Answered central telephone system and directed calls accordingly.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
To-Go Specialist
Carrabba's Italian Grill
7600 Belair Road, Baltimore Md
09.2020 - Current
- Addressed any special dietary requests or accommodations made by customers while placing their orders with precision.
- Utilized POS system to receive and process food and beverage orders.
- Greeted customers and answered inquiries regarding menu items and specials.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Education
No Degree - Radiology
The Community College of Baltimore County
Catonsville, MD06.2026
High School Diploma -
Overlea High School & Academy Of Finance
Baltimore, MD06.2019
Skills
- Team Coordination
- Healthcare regulations
- Workflow Optimization
- Inventory Management
- Problem-solving skills
- Certified Pharmacy Technician
- File Management
- Attention to Detail
- Basic Math
- Customer and client relations
- Call Answering and Routing
- Equipment Troubleshooting
Timeline
Data Entry Pharmacy Technician
Correct Rx Pharmacy
04.2023 - 08.2023
Pharmacy Technician
Remedi SeniorCare Pharmacy
08.2021 - 04.2022
Mercedes Benz Receptionist
Mercedes-Benz Of Hunt Valley
11.2020 - 03.2021
To-Go Specialist
Carrabba's Italian Grill
09.2020 - Current
No Degree - Radiology
The Community College of Baltimore County
High School Diploma -
Overlea High School & Academy Of Finance