Alexis Michelle Jordan
Baltimore,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Data Entry Pharmacy Technician
Correct Rx Pharmacy
04.2023 - 08.2023
- Established strong rapport with patients by courteously addressing inquiries over phone calls regarding their prescriptions or insurance-related concerns.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Enhanced pharmacy efficiency by accurately inputting prescription data into system.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Improved overall patient satisfaction by taking initiative to resolve any issues related to incorrect prescription information or billing discrepancies promptly.
Pharmacy Technician
Remedi SeniorCare Pharmacy
08.2021 - 04.2022
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Proven ability to learn quickly and adapt to new situations.
Mercedes Benz Receptionist
Mercedes-Benz Of Hunt Valley
11.2020 - 03.2021
- Answered central telephone system and directed calls accordingly.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
To-Go Specialist
Carrabba's Italian Grill
09.2020 - Current
- Addressed any special dietary requests or accommodations made by customers while placing their orders with precision.
- Utilized POS system to receive and process food and beverage orders.
- Greeted customers and answered inquiries regarding menu items and specials.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Education
No Degree - Radiology
The Community College of Baltimore County
Catonsville, MD06.2026
High School Diploma -
Overlea High School & Academy Of Finance
Baltimore, MD06.2019
Skills
- Team Coordination
- Healthcare regulations
- Workflow Optimization
- Inventory Management
- Problem-solving skills
- Certified Pharmacy Technician
- File Management
- Attention to Detail
- Basic Math
- Customer and client relations
- Call Answering and Routing
- Equipment Troubleshooting
Timeline
Data Entry Pharmacy Technician
Correct Rx Pharmacy
04.2023 - 08.2023
Pharmacy Technician
Remedi SeniorCare Pharmacy
08.2021 - 04.2022
Mercedes Benz Receptionist
Mercedes-Benz Of Hunt Valley
11.2020 - 03.2021
To-Go Specialist
Carrabba's Italian Grill
09.2020 - Current
No Degree - Radiology
The Community College of Baltimore County
High School Diploma -
Overlea High School & Academy Of Finance
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