Alexis Monique Ontiveros
Salinas,CA
Summary
Highly efficient Associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Dedicated to offering exceptional assistance to team members and customers. Positive and upbeat with strong relationship-building abilities.
Overview
13
13
years of professional experience
Work History
Associate
CosmoProf
07.2022 - Current
- Work varied hours to meet business needs.
- Perform opening and closing responsibilities like counting money in cash drawers at beginning and end of shifts to maintain accuracy.
- Create inviting environment for customers by maintaining store organization and cleanliness.
- Greet customers and offered assistance for increased customer satisfaction.
- Answered customer questions about products, prices, and services, helped locate merchandise, and promoted key items.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Manage inbound calls for order placement and product inquiry.
- Handled heavy boxes during shipment.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions. Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Managed efficient cash register operations for cash, check, and credit card transactions.
- Upload sales and promotions to social media.
- Respond to store emails.
Caregiver
Luis Moreno
01.2016 - 05.2022
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, meal preparation, and medication reminders.
- Engaged client in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationship with client to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean, safe, and well-organized client environment.
- Transported client to events and activities, medical appointments, and shopping trips.
Merchandiser
Halloween City
10.2014 - 12.2014
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Updated pricing and signage to complete product displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Completed stock orders and managed inventory levels.
Woman's Associate
Marshalls
12.2013 - 01.2014
- Worked varied hours to meet seasonal and business needs.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Inspected merchandise for quality and arranged proper display location on floor.
- Organized store merchandise racks by size, style, and color.
- Handled all cleaning, stocking, and organizing tasks in assigned sales area.
Clerical Assistant
Soquel Nursery Growers
06.2010 - 09.2010
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Helped maintain a clean reception area.
- Answered incoming calls. Responded to callers seeking plant information.
- Interacted with customers by phone or in-person.
- Greeted incoming customers professionally and provided friendly, knowledgeable assistance.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Entered data into database in a timely manner.
Education
No Degree - Psychology
Cabrillo College
Aptos, CAHigh School Diploma -
Renaissance High School
Watsonville06.2013
Skills
- Attention to detail
- Quick learner
- Good communication skills
- Multitasking
- Responsible and dependable
- Cash register operation
- Customer Service
- Data entry
- Product merchandising
Timeline
Associate
CosmoProf
07.2022 - Current
Caregiver
Luis Moreno
01.2016 - 05.2022
Merchandiser
Halloween City
10.2014 - 12.2014
Woman's Associate
Marshalls
12.2013 - 01.2014
Clerical Assistant
Soquel Nursery Growers
06.2010 - 09.2010
No Degree - Psychology
Cabrillo College
High School Diploma -
Renaissance High School
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