Summary
Overview
Work History
Education
Skills
References
Work Availability
Interests
Software
Accomplishments
Certification
Quote
Timeline
Hi, I’m

Alexis Nicole Naranjo

Operations Manager
Alexis Nicole Naranjo

Summary

I am an encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
years of professional experience
2
Languages
1
Certificate

Work History

Floral Sense, LLC
Miami, FL

Accounting, Human Resources & Operations Manager
12.2019 - 08.2024

Job overview

  • Accounts payable specialist, Accounts receivable specialist, Human resources specialist, Administrative operations specialist, Internal operations specialist.
  • Manage budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Develop systems and procedures to improve operational quality and team efficiency.
  • Recruit, hire, and train initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented and supervised safety protocols to maintain a secure working environment, reducing workplace accidents significantly.

Unified Medical Billing, Inc.

Billing Specialist
11.2018 - 11.2019

Job overview

  • Researched and resolved billing discrepancies to enable accurate billing.
  • Strengthened client relationships through effective communication regarding billing issues and concerns.
  • Coordinated closely with sales teams to ensure accurate pricing structures were applied consistently across all customers'' invoices.
  • Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.

Stephen Eskin MDPA Gastroenterology & Hepatology

Assistant Manager
01.2015 - 12.2017

Job overview

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Managed budget implementations, employee evaluations, and contract details.
  • Resolved problems promptly to elevate customer approval.

United Nations Honduran Mission in Geneva, Switzerland

Economic Affairs Analyst
01.2013 - 12.2014

Job overview

  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Identified and resolved problems through root cause analysis and research.
  • Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators.
  • Guided acquisition process to capture projected cost and revenue synergies and move combined organization forward.
  • Spearheaded efforts to migrate existing systems onto cloud-based platforms, resulting in improved accessibility, security, and scalability.

Education

Florida National University
Miami, Florida

Master's degree in Business Administration
01.2018 - 2020.05

University Overview

Graduate Certificate in General Management & Leadership

Webster University Geneva

Bachelor's degree in international Relations
01.2013 - 2014.05

University Overview

Miami Dade College
Miami, Florida

Associate degree in International Relations
01.2011 - 2013.05

University Overview

Skills

Accounting management

References

References
References available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

LEARNING

Software

Microsoft Word

Microsoft Excel

Canva

Powerpoint

Accomplishments

Accomplishments
  • Resolved product issue through consumer testing.

Certification

Graduate Cerificate in General Management & Leadership

Quote

Remember that not getting what you want is sometimes a wonderful stroke of luck.
Tenzin Gyatso, Fourteenth Dalai Lama

Timeline

Graduate Cerificate in General Management & Leadership

07-2023
Accounting, Human Resources & Operations Manager
Floral Sense, LLC
12.2019 - 08.2024
Billing Specialist
Unified Medical Billing, Inc.
11.2018 - 11.2019
Florida National University
Master's degree in Business Administration
01.2018 - 2020.05
Assistant Manager
Stephen Eskin MDPA Gastroenterology & Hepatology
01.2015 - 12.2017
Webster University Geneva
Bachelor's degree in international Relations
01.2013 - 2014.05
Economic Affairs Analyst
United Nations Honduran Mission in Geneva, Switzerland
01.2013 - 12.2014
Miami Dade College
Associate degree in International Relations
01.2011 - 2013.05
Alexis Nicole NaranjoOperations Manager