Maintained up-to-date client profiles and case activity records through accurate data entry on Litify platform.
Drafted distribution agreements for attorney review.
Verified the accuracy of billing statements received from external sources, such as insurance companies or medical providers.
Evaluated signed retainer agreements to accurately calculate costs associated with each legal matter.
Sales Associate
Lilyful
Cerritos, CA
08.2022 - 07.2023
Utilized active listening techniques to identify customer needs and provided appropriate solutions.
Opened and closed cash registers, balanced cash drawers, and made deposits.
Accurately completed daily reports on sales activity using Microsoft Excel.
Maximized profits through effective cross-selling strategies during the checkout process.
Team Member
Jamba Juice
Long Beach, CA
08.2021 - 04.2022
Demonstrated ability to provide excellent customer service and support in a fast-paced environment.
Communicated effectively with team members regarding orders and customer inquiries.
Utilized strong organizational skills to track inventory of all supplies needed for smoothie bar operations.
Developed knowledge of menu items and ingredients to answer customers' questions accurately.
Education
Bachelor of Arts (B.A.) - Communication Studies
California State University
Long Beach, CA, US
05.2023
Leadership Experience
VP of Finance, Delta Zeta Sorority, 2020-2023
Consulted with chapter officers and other sorority officials to balance and finalize the budget for the 2022-2023 academic year.
Ensured that membership dues and fees were collected in a timely manner.
Collected and organized funds and documentation for all income and expenses using Google Sheets.
Personal Development Chair, Delta Zeta Sorority, 2020-2021
Oversaw the mental and academic well being of the chapter.
Conducted multiple surveys throughout the semester to ascertain areas in which the chapter would like to grow mentally or academically.
Collaborated with other chapter officials and campus staff to create presentations and workshops to help support good academic habits and promote mental wellness.