Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Q Coleman

Rome,NY

Summary

Outgoing sales professional, with 10+ years with retail experience. Will drive sales by recommending products or services to customers based on their needs. Very career focused as a licensed esthetician and passionate with skin care and motivated to learn more in the field.

Overview

14
14
years of professional experience

Work History

Sales Associate

HomeGoods
08.2024 - 07.2025


  • Developed strong relationships with customers, enhancing loyalty and repeat business.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Supervisor

Bath & Body Works
11.2015 - 02.2024
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Directed and supervised team of 15 employees in daily operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Participated in conferences related to industry trends or organizational developments.
  • Maintained positive working relationship with fellow staff and management.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Associate

Charlotte Russe
09.2011 - 06.2015
  • Built relationships with customers by providing friendly customer service.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assisted customers with selecting items and answering questions about products.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Performed cash register functions accurately and efficiently.

Education

NYS Licensed Esthetician - Esthetics

Continental School of Beauty Culture
Syracuse, NY
12-2021

High School Diploma -

Rome Free Academy
Rome, NY
06-2013

Some College (No Degree) - Liberal Arts And General Studies

Mohawk Valley Community College
Rome, NY
01-2013

Skills

  • Strong customer service skills
  • Problem-solving
  • Communication
  • Computer literacy
  • Skin care knowledge
  • Make up application
  • Eyelash extensions
  • Hair removal

Timeline

Sales Associate

HomeGoods
08.2024 - 07.2025

Supervisor

Bath & Body Works
11.2015 - 02.2024

Associate

Charlotte Russe
09.2011 - 06.2015

NYS Licensed Esthetician - Esthetics

Continental School of Beauty Culture

High School Diploma -

Rome Free Academy

Some College (No Degree) - Liberal Arts And General Studies

Mohawk Valley Community College

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