Alexis Q Coleman
Rome,NY
Summary
Outgoing sales professional, with 10+ years with retail experience. Will drive sales by recommending products or services to customers based on their needs. Very career focused as a licensed esthetician and passionate with skin care and motivated to learn more in the field.
Overview
14
14
years of professional experience
Work History
Sales Associate
HomeGoods
New Hartford, NY
08.2024 - 07.2025
- Developed strong relationships with customers, enhancing loyalty and repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Performed cash, card, and check transactions to complete customer purchases.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Supervisor
Bath & Body Works
New Hartford, NY
11.2015 - 02.2024
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Participated in conferences related to industry trends or organizational developments.
- Maintained positive working relationship with fellow staff and management.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Associate
Charlotte Russe
New Hartford, NY
09.2011 - 06.2015
- Built relationships with customers by providing friendly customer service.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted customers with selecting items and answering questions about products.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Performed cash register functions accurately and efficiently.
Education
NYS Licensed Esthetician - Esthetics
Continental School of Beauty Culture
Syracuse, NY12-2021
High School Diploma -
Rome Free Academy
Rome, NY06-2013
Some College (No Degree) - Liberal Arts And General Studies
Mohawk Valley Community College
Rome, NY01-2013
Skills
- Strong customer service skills
- Problem-solving
- Communication
- Computer literacy
- Skin care knowledge
- Make up application
- Eyelash extensions
- Hair removal
Timeline
Sales Associate
HomeGoods
08.2024 - 07.2025
Supervisor
Bath & Body Works
11.2015 - 02.2024
Associate
Charlotte Russe
09.2011 - 06.2015
NYS Licensed Esthetician - Esthetics
Continental School of Beauty Culture
High School Diploma -
Rome Free Academy
Some College (No Degree) - Liberal Arts And General Studies
Mohawk Valley Community College