Tiffany Spencer
Hyattsville,MD
Summary
Experienced, organized, and patient employee adept at handling customer complaints and providing excellent service. Highly flexible and outgoing team player recognized for demonstrating honesty and integrity with customers, team members, and supervisors.
Overview
14
14
years of professional experience
Work History
Sales Associate
Spy Museum
Washington , DC
- Current
- Handled customer inquiries efficiently
- Managed point-of-sale transactions effectively
- Merchandised products across various categories
Production Assistant/ Transportation Driver; Capital 4th Concerts
Capital Concerts Inc.
Washington , DC
07.2018 - 07.2024
- Ensured timely arrival of performers at rehearsals
- Transported talents from rehearsals to accommodations
- Provided airport transportation services efficiently
Transportation Driver/ Production Assistant
Kennedy Center Honors
Washington , DC
01.2020 - 12.2023
- Supported Production Coordinator with various office tasks
- Coordinated meals, supplies, and production schedules
- Guided production crew and talent to Kennedy Center Honors
Sales Associate
Macy’s
Arlington , VA
05.2021 - 09.2022
- Delivered exceptional customer service
- Ensured customer satisfaction during checkouts
- Merchandised goods and monitored stock levels
Package Handler
FedEx Home Delivery
Glen Bernie , MD
06.2020 - 12.2020
- Documented information systematically to support the accuracy of records
- Handled loading and unloading of packages manually
- Organized parcels ahead of dispatch to ensure timely deliveries
Inventory Auditor
RGIS Corporation
Lanham , MD
01.2019 - 12.2019
- Conducted inventory audits for prominent retail chains
- Identified inventory discrepancies like shortages and overages
- Managed digital records of product count
- Executed detailed inventory checks
Sales Representative
Rethink Direct Inc
Lanham , MD
06.2019 - 10.2019
- Executed promotion strategies for Maryland Gas & Electric
- Conducted in-person client recruitment
- Provided consistent and pleasant support to clients
- Delivered sales presentations during home visits
Field Production Assistant; Minute to Midnight
ThunderShot Studios
Fairfax , VA
06.2018 - 07.2018
- Contributed to set design process
- Managing prop logistics
- Facilitated communication between talent and production teams
Recre Production Assistant; Who Killed Jane Doe 2
Sirens Media
Silver Spring , MD
10.2017 - 12.2017
- Oversaw acquisition of entire wardrobe
- Coordinated prop acquisitions
- Coordinated fashion looks for performers
- Managed transportation of essential scene materials
Field Production Assistant; National Association of Broadcasters Congressional PSA
Double R Production
Washington , DC
05.2017 - 07.2017
- Guided congress members to the recording studio
- Ensured exceptional visual appeal in front of camera
- Facilitated PSA and teleprompter coordination
Sales Associate
Nordstrom
Santa Monica , CA
02.2015 - 01.2017
- Achieved top performance status within store.
- Scheduled various appointments efficiently
- Provided tailored styling for various events and occasions
- Addressed and remedied customer issues promptly
- Merchandised products effectively
- Executed point-of-sale operations maintaining customer satisfaction
Key Holder/Sales Associate
American Apparel
Los Angeles , CA
01.2014 - 12.2014
- Ranked as the nation's top seller
- Managed store opening and closing procedures during shifts
- Oversaw store operations during store manager's absence
- Resolved customer issues prior to manager involvement
- Monitored and communicated daily goals to sales team
Associate Producer; The Real Housewives of New Jersey
Sirens Media
Silver Spring , MD
01.2013 - 07.2013
- Contributed to drafting questions for casting interviews
- Managed archiving for episode appearances, locations, and talent releases
- Collaborated in the creation of new narratives for episodes and digital platforms
- Produced concise scenes lasting four to six minutes each episode
Post Production Assistant; The Real Housewives of New Jersey
Sirens Media
Silver Spring , MD
04.2012 - 11.2012
- Created and polished episode interview snippets for designated episodes
- Completed network deliverables for the season
- Archived and organized all contracts related to appearance, location, talent releases
Store Manager
American Apparel
Silver Spring , MD
03.2011 - 05.2012
- Directed store functions and operations
- Hired new team members
- Scheduled weekly shifts for store employees
Education
B.A. - Radio, TV and Film, Theater
HOWARD UNIVERSITY, John H Johnson School of Communications
05.2012
UNIVERSITY of MARYLAND EASTERN SHORE
Maryland 09.2009
Skills
- Proficient in Microsoft Word
- Excel-Based Data Insights
- Experienced with Google Docs
- Proficient in Premier Studios
- Skilled in Final Cut Pro
- Strong Customer Service Skills
- Strong Verbal Skills
- Camera Proficiency
- Proficient in Stage Lighting
- Effective Team Management
- Operational Oversight
- Interview Conducting
- Content Marketing Expertise
- Social Engagement Management
References
References available upon request.
Timeline
Sales Associate
Macy’s
05.2021 - 09.2022
Package Handler
FedEx Home Delivery
06.2020 - 12.2020
Transportation Driver/ Production Assistant
Kennedy Center Honors
01.2020 - 12.2023
Sales Representative
Rethink Direct Inc
06.2019 - 10.2019
Inventory Auditor
RGIS Corporation
01.2019 - 12.2019
Production Assistant/ Transportation Driver; Capital 4th Concerts
Capital Concerts Inc.
07.2018 - 07.2024
Field Production Assistant; Minute to Midnight
ThunderShot Studios
06.2018 - 07.2018
Recre Production Assistant; Who Killed Jane Doe 2
Sirens Media
10.2017 - 12.2017
Field Production Assistant; National Association of Broadcasters Congressional PSA
Double R Production
05.2017 - 07.2017
Sales Associate
Nordstrom
02.2015 - 01.2017
Key Holder/Sales Associate
American Apparel
01.2014 - 12.2014
Associate Producer; The Real Housewives of New Jersey
Sirens Media
01.2013 - 07.2013
Post Production Assistant; The Real Housewives of New Jersey
Sirens Media
04.2012 - 11.2012
Store Manager
American Apparel
03.2011 - 05.2012
Sales Associate
Spy Museum
- Current
B.A. - Radio, TV and Film, Theater
HOWARD UNIVERSITY, John H Johnson School of Communications
UNIVERSITY of MARYLAND EASTERN SHORE
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