Summary
Overview
Work History
Education
Skills
Affiliations
Activities
Timeline
Generic

Isabel Klase

Roswell,GA

Summary

Dynamic and creative professional with a proven track record in retail and hospitality. Excelled as a Sales Associate at LOFT, delivering exceptional customer service and driving sales through keen merchandising expertise and a strong understanding of fashion trends. Demonstrated excellence as a Hostess at Aspens Signature Steakhouse, providing a welcoming atmosphere and ensuring outstanding guest experiences. Adept at visual merchandising and customer engagement, with a talent for creating appealing displays and a commitment to enhancing customer satisfaction. Known for a proactive approach, strong communication skills, and a passion for exceeding client expectations.

Overview

4
4
years of professional experience

Work History

Sales Associate

LOFT
05.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Assisted the lead manager with visual merchandising and mannequin dressing before store opening, ensuring optimal store presentation and enhancing customer appeal.

Restaurant Hostess

Aspens Signature Steaks
01.2021 - 06.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

Education

Bachelor of Science - Merchandising, Apparel, And Textiles

University of Kentucky
Lexington, KY
05.2026

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Conflict Management
  • Sales Strategies
  • Merchandising understanding
  • Merchandise Display
  • Sales trends
  • Reliable and Responsible
  • Creative Thinking
  • Positive Customer Engagement
  • Proficient in Microsoft Word
  • Proficient in Microsoft Powerpoint

Affiliations

  • Delta Zeta Alpha Theta Chapter
  • Mental Health and Wellness Chair for Delta Zeta

Activities

**Delta Zeta Alpha Theta Chapter, University of Kentucky**  
**Third-Year Member, Class of 2026**  
- **Mental Health and Wellness Chair (2023-2024):** Spearheaded initiatives to promote mental health and wellness within the chapter by organizing and executing wellness events. Demonstrated a strong commitment to fostering a supportive environment and integrated these practices into professional settings.  
- **Volunteer Work:** Actively contributed to the sorority’s philanthropy efforts for hearing and speech, including multiple volunteer engagements at the Lexington Hearing and Speech Center.  
- **Academic Excellence:** Awarded the Academic Excellence Scholarship for 2022-2024 in recognition of outstanding academic performance.

Timeline

Sales Associate

LOFT
05.2024 - Current

Restaurant Hostess

Aspens Signature Steaks
01.2021 - 06.2024

Bachelor of Science - Merchandising, Apparel, And Textiles

University of Kentucky

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Isabel Klase