Alexis Rolon Correa
Plant city
Summary
Experienced professional offers several years working in airline industry. Proven skills in responding to emergency situations and maintaining calm demeanor under pressure. Pursuing flight attendant position to provide exceptional customer service to travelers.
Seasoned Flight Attendant with background in first-class service on international flights. Experience includes maintaining high standards of safety and customer service, managing in-flight emergencies, and conducting pre-flight briefings. Strengths in exceptional interpersonal skills, problem-solving abilities, and commitment to passenger comfort. Prior work has left positive impact through increased customer satisfaction levels and enhanced flight safety procedures.
Customer-focused professional in the aviation service industry, known for high productivity and efficiency in task completion. Possess specialized skills in safety compliance, emergency response procedures, and passenger service excellence. Excel in communication, teamwork, and adaptability, ensuring exceptional travel experiences for all passengers.
Successful Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.
Overview
6
6
years of professional experience
Work History
Mobile Sales Expert
T-Mobile
Lakeland
02.2024 - Current
- Provide exceptional customer service by identifying customer needs and recommending appropriate T-Mobile products and services
- Consistently meet or exceed sales goals for mobile devices, accessories, and service plans
- Educate customers on promotions, billing, and device features to improve customer satisfaction and retention
- Handle transactions, upgrades, and account troubleshooting accurately and efficiently
- Maintain knowledge of current products, pricing, and competitive offerings.
Flight Attendant
Spirit Airlines
04.2022 - Current
- Our primary job is to make sure passengers have a good experience
- Customer service, teamwork and professionalism
- Help passengers in the event of an emergency.
Ambassador Trainee
Amazon fulfillment Center
Plant city
06.2020 - 04.2022
- Responsible for completing variety of obligation
- Handling incoming stocks and materials
- Picking and taking care of requests from stocks
- Directing the processing and transportation of request
- Ambassador, Training new employees.
Education
High School Diploma -
Monarch High School
Coconut Creek, FLSkills
- Team Oversight
- Detail-Oriented
- Critical Thinking
- Creative Strategies
- Decision Making
- Schedule Coordination
- Corporate Events Planning
- Program Planning and Organization
- Transcribing Meetings and Messages
- Management Scheduling and Time Records
- Public Speaking
- Speech Clarity
- Speech Writing
- Verbal and Written Communication
- Microsoft Dynamics
- Customer Service
- Skills summary Qualifications
- Company Culture and Values
- Problem-Solving
- Training and Coaching
- FAA Regulations
- Adult AED and CPR
- Passenger Behavior Monitoring
- Aircraft Safety Checks
- Safety Procedures
- Equipment Oversight
Languages
- English
- Spanish
Accomplishments
- Handled additional crew responsibilities when other flight attendants were overwhelmed, which provided valuable on-the-job training in different roles.
- Provided every passenger with exceptional service and ensured that issues were quickly resolved, resulting in an above-average performance rating.
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Consistently maintained high customer satisfaction ratings.
- Demonstrated to customers how to properly store luggage in overhead compartments which boosted overall stowing space by 10%.
Timeline
Mobile Sales Expert
T-Mobile
02.2024 - Current
Flight Attendant
Spirit Airlines
04.2022 - Current
Ambassador Trainee
Amazon fulfillment Center
06.2020 - 04.2022
High School Diploma -
Monarch High School