Alexiss Haynes

• Provide regional administrative and operational support.
• Assist leadership with reporting and documentation.
• Support billing and compliance processes, and maintain organized records across multiple branches.
• Maintain organized records, reports and communication between regional teams.
• Assist with compliance, scheduling and process improvements.
• Collections

• Greet visitors and perform general administrative duties.
• Clerical: Handle incoming calls; open and sort mail; assist other administrative staff with overflow work, including word processing, data entry and Internet research.
• Create various spreadsheets and maintain data as necessary and as directed.
• Order supplies, merchandise, and products as necessary and as directed; continue to maintain and stock office supplies in a neat, organized fashion.
• Maintain all business associated reports in an up-to-date, user friendly, and organized fashion.
• Adhere and comply with all Safety, Security, Policies and Procedures, Guidelines, Company Protocols and other related compliance as dictated.
• Run checks and apply to accounts, run credits, apply ACH payments.
• Match and code AP.

• Provided excellent support for driver and client network.
• Monitored inbound driver and client escalations and respond in a timely manner with meaningful insights via phone, email, and chat support systems.
• Maintained positive working relationships and manage 100+ client accounts for a multimillion-dollar logistics company.

• Processed credit card payments and posted to accounts.
• Posted invoices, counted and attached cash payments for Cash-On Delivery (COD) accounts according to driver sheets.
• Prepared cash bank deposits and reconciled to sales reports.