Alexondria Kearse-Daniels
Tampa,FL
Summary
Reliable Shift Leader with 4 years in Food retail industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
1
1
Certification
Work History
Crew Member
Detroit wing company
10 2023 - Current
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Prepared food items according to recipe to drive quality and consistency.
- Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Improved customer satisfaction by efficiently preparing and serving food orders in a timely manner.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Shift Leader
Insomnia Cookies
05 2022 - 09 2023
- Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
- Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
Cookie crew
Insomnia Cookies
03 2022 - 05 2022
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Assisted other team members to achieve goals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
High School Diploma -
Tampa Bay Tech High School
Tampa, FL06.2021
Skills
- Shift Coverage
- Team Leadership
- Customer Service
- Verbal and Written Communication
- Staff Training
- Maintaining safe environment
- Meal Preparation
- Routine management
- Interactive communication skills
- Store Opening and Closing
- Menu Memorization
Certification
- ServSafe( food safety) - 11/9/21
- Precautions in Transporting Children Training - 03/12/21
- UDAP, Florida Department of children and families - 2/16/21
- PSPR, Florida Department of children and families - 3/8/21.
- RNRF, Florida Department of children and families - 3/8/21.
- Supporting Social & Emotional Development of children in mixed-aged grouping Training - 3/12/21.
- Safe Sleep Practices Training - 3/12/21.
- Preventing Child Abuse & Supporting Children in Trauma Training - 3/12/21.
- Health and Sanitation Training - Sep 11,2020
- CGDR, Florida Department of children and families - 12/15/20.
- Child Safety & Prevention Training - 9/9/20
- BOSR, Florida Department of children and families - 10/1/19.
- HSAN, Florida Department of children and families - 10/1/19.
- CAAN, Florida Department of children and families - 5/22/18
Hobbies
I Love connecting with my family. Using every hour to spend time with my friends. Reading books and baking.
Timeline
Crew Member
Detroit wing company
10 2023 - Current
Shift Leader
Insomnia Cookies
05 2022 - 09 2023
Cookie crew
Insomnia Cookies
03 2022 - 05 2022
High School Diploma -
Tampa Bay Tech High School
- ServSafe( food safety) - 11/9/21
- Precautions in Transporting Children Training - 03/12/21
- UDAP, Florida Department of children and families - 2/16/21
- PSPR, Florida Department of children and families - 3/8/21.
- RNRF, Florida Department of children and families - 3/8/21.
- Supporting Social & Emotional Development of children in mixed-aged grouping Training - 3/12/21.
- Safe Sleep Practices Training - 3/12/21.
- Preventing Child Abuse & Supporting Children in Trauma Training - 3/12/21.
- Health and Sanitation Training - Sep 11,2020
- CGDR, Florida Department of children and families - 12/15/20.
- Child Safety & Prevention Training - 9/9/20
- BOSR, Florida Department of children and families - 10/1/19.
- HSAN, Florida Department of children and families - 10/1/19.
- CAAN, Florida Department of children and families - 5/22/18
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