Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alex Rivera jimenez

Dallas,GA

Summary

Proven team player with a strong work ethic, demonstrated through a successful tenure at AMC Theatre, where I excelled in guest service and multitasking. Skilled in both customer interaction and sales techniques, I significantly contributed to enhancing guest experiences and operational efficiency. My positive demeanor and ability to work under minimal supervision highlight my commitment to achieving results.

Overview

1
1
year of professional experience

Work History

Guest Service Usher

Amc Theatre
09.2022 - 02.2023

AMC crew members have the following responsibilities: • Assemble and dismantle film for trailers and feature presentations

  • Handle ushering, concession, Guest Services, and Box Office sales.
  • Answer customers' questions and address problems and complaints
  • Exhibit excellent guest service skills.
  • Present a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with guests.
  • Answer guest questions courteously and accurately or quickly direct them to the appropriate resource.
  • Work effectively with supervisors and co-workers.
  • Ability to effectively multitask as needed, including but not limited to greeting guests, tearing and scanning tickets, checking IDs, directing guests and answering guest questions.
  • Demonstrate consistent and effective sales techniques by meeting expectations for loyalty card sales, suggestive selling, upselling, merchandising, and sampling.
  • Complete transactions by greeting each guest, identifying the guest’s request, operating point-of-sale terminals, making change accurately, completing loyalty transactions, and thanking guests.
  • Ensure the security of all cash, receipts and tickets.
  • Enforce the movie ratings system courteously and effectively. Uphold “zero tolerance” policy in regard to ID checking.
  • Distribute, ensure proper working order of, and understand how to operate Assisted Moviegoing Equipment.
  • Clean and maintain the exterior and interior areas of the theatre including auditoriums, restrooms, lobbies, concession areas, and box office areas
  • temperature, lighting levels, audience behavior, and film piracy.
  • Perform daily stocking and maintenance duties.
  • Ability to work and meet deadlines with minimal supervision.
  • Follow all procedures to ensure a safe work environment, as well as the safety of our guests.
  • Assist with other Crew functions and perform other duties as directed.

OGP

Walmart
03.2022 - 09.2022

The Walmart OGP associate job description entails ordering, receiving, and restocking food items for delivery to customers’ homes.

It also involves providing a timely and accurate order, delivering the order in a safe manner, and ensuring customer satisfaction.

They maintain accurate records which consist of packaging list, itemized receipts, and order forms which are used to supply customer request.

  • Order groceries online from Walmart.com or through an app
  • Pick up ordered items at your local store
  • Provide customer service to customers who have placed orders online
  • Serve as a cashier in stores
  • Maintain inventory for all products
  • Follow company policies and procedures
  • Keep customers informed of any changes in the status of their order
  • Assist with loading merchandise into vehicles
  • Answer customers’ questions and provide assistance to them
  • Restock shelves when necessary
  • Collect money from customers
  • Answer phone calls and take messages
  • Perform other related duties as assigned

Education

High School Diploma -

Allatoona High School
Acworth, GA
06.2021

Skills

  • Strong Work Ethic
  • Team player attitude
  • Positive demeanor

Languages

Spanish
Limited Working

Timeline

Guest Service Usher

Amc Theatre
09.2022 - 02.2023

OGP

Walmart
03.2022 - 09.2022

High School Diploma -

Allatoona High School
Alex Rivera jimenez