Alexsandra Cortez
Los Angeles,CA
Summary
Results-oriented with extensive experience in retail sales and customer engagement. Achieved significant sales growth and improved customer satisfaction through strong communication and in-depth product knowledge. Skilled in problem-solving and collaboration to effectively address customer needs and meet sales targets.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Donna Karan International Inc.
Commerce, US
2023.11 - Current
- Organize merchandise to maintain store visual appeal, engage customers, and encourage promotions.
- Process transactions using a point-of-sale system
- Build relationships with clients to encourage customer loyalty through customer outreach
- Assisted teammates with sales-processing tasks to meet daily sales goals of $800
Sales Associate
C&J Clark Retail, INC
Commerce, US
2023.05 - 2023.08
- Recommended and informed customers about current store promotions to enhance sales.
- Demonstrated product features and benefits tailored to customer needs.
- Utilized technology resources to assist customers in locating desired items.
- Organized stockroom shelves by size, color, and style for optimal accessibility.
Student Tutor
Para Los Ninos
Los Angeles, US
2022.10 - 2023.02
- Designed lesson plans and activities tailored to individual student needs.
- Identified subjects requiring additional assistance for improved comprehension.
- Contributed to school projects, fostering teamwork and creativity.
Sales Associate
Banana Republic
Commerce, US
2022.06 - 2022.08
- Maintained organized clothing displays to enhance store aesthetics.
- Managed cash wrap operations for efficiency and promoted rewards program and loyalty cards to boost customer engagement.
- Processed returns, exchanges, and refunds per company policies.
Education
Associate of Science - Business Administration
East Los Angeles College
Monterey Park, CA2026-06
High School Diploma -
Downtown Magnets High School
Los Angeles, CA2023-06
Skills
- Communication skills
- Visual merchandising
- Cash handling
- Point of Sales operations
- Spanish fluency
- Team collaboration
Timeline
Retail Sales Associate
Donna Karan International Inc.
2023.11 - Current
Sales Associate
C&J Clark Retail, INC
2023.05 - 2023.08
Student Tutor
Para Los Ninos
2022.10 - 2023.02
Sales Associate
Banana Republic
2022.06 - 2022.08
Associate of Science - Business Administration
East Los Angeles College
High School Diploma -
Downtown Magnets High School