Alexsandra Delara Gutierrez
Manor,TX
Summary
Driven Parts Professional with a proven track record at Oreilly Auto Parts, enhancing inventory management and customer satisfaction. Excelled in order picking and fostering positive customer interactions, achieving service excellence. Skilled in negotiating with vendors to cut costs and adept at quickly diagnosing equipment issues, significantly reducing order errors.
Overview
2
2
years of professional experience
Work History
Parts Professional
Oreilly Auto Pats
05.2023 - Current
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Enhanced inventory management by conducting regular audits and maintaining accurate records of stock levels.
- Assisted customers with diagnosing problems for Type equipment and purchasing necessary replacements.
- Reduced order errors by carefully reviewing and verifying part numbers before processing orders.
- Read and interpreted diagrams and technical manuals to quickly locate correct parts.
- Placed new parts orders for customers and to replenish stock.
Service Champion
Taco Bell
08.2022 - 05.2023
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Contributed to team success by consistently meeting or exceeding performance goals.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
- Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
- Greeted customers, answered questions and took orders.
- Demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.
Education
High School Diploma -
Manor High School
Manor, TX06.2024
Skills
- Order Picking
- Shipping and receiving
- Shelf Stocking
- Merchandise Stocking
- Warranty Administration
- Order Placement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Parts Professional
Oreilly Auto Pats
05.2023 - Current
Service Champion
Taco Bell
08.2022 - 05.2023
High School Diploma -
Manor High School