Alexsandra Ramirez
Chicago,USA
Summary
Multi-tasking Administrative Support Supervisor with record of achievement in monitoring office workers. Promotes quality standards, deadlines and proper procedures and corrects errors or problems. Regularly meets with staff to discuss progress and exchange ideas.
Overview
5
5
years of professional experience
1
1
Language
Work History
Intake Coordinator
Avant- Home Health Care
Des Plaines, IL
10.2023 - 11.2023
Customer Service Shift Supervisor
Pls Check Cashers
Chicago, Illinois
08.2020 - 03.2022
- Managed office and team operations in line with budgets and timelines
- Empowered employees to independently resolve problems and disputes
- Resolved escalated customer complaints and answered questions regarding policies and procedures
- Motivated employees to continuously grow knowledge and enhance abilities
- Prepared thorough reports by compiling and distilling related data
- Guided employees on how to handle difficult questions or problems
- Kept updated records of inventory, supplies and maintenance actions
Cleaner
Magic Nails Spa
Chicago, Illinois
06.2018 - 06.2020
- Restocked bathroom and breakroom supplies nightly
- Scrubbed toilets, sinks and all restroom areas
- Kept entryways, common areas and public spaces presentable and clean
- Followed prescribed security procedures to clean secured areas with confidential materials
- Utilized specialist equipment to clean fabrics, flooring and furnishings
- Removed office trash, cleaned desktops and dusted technology
- Cleaned office areas to meet client standards and expectations
- Used special cleaning chemicals to sanitize high-traffic areas
- Responded promptly to emergency clean-up requests
- Maintained solid working relationships with clients and co-workers
Package Handler
Ups
Chicago, Illinois
09.2019 - 11.2019
- Verified shipment contents against paperwork to minimize errors
- Worked quickly to process shipments and meet customer demands
- Assembled secure packaging with proper padding and bracing to prevent damage
- Used RF scanner to pick products accurately
- Handled over [Number] packages per hour, consistently exceeding quotas
- Detected package issues through visual inspections
- Worked additional shifts with short notice
Education
High school diploma -
Latino youth high school
Chicago06.2018
Skills
- Schedule management
- Performance improvement
- Report preparation
- Staff training
- Policy development
- Team work
- Customer service
- Materials organization
- Internet research
- Basic math abilities
- Conflict resolution
Languages
Spanish
Native or Bilingual
Timeline
Intake Coordinator
Avant- Home Health Care
10.2023 - 11.2023
Customer Service Shift Supervisor
Pls Check Cashers
08.2020 - 03.2022
Package Handler
Ups
09.2019 - 11.2019
Cleaner
Magic Nails Spa
06.2018 - 06.2020
High school diploma -
Latino youth high school