Alexus Brown
Richmond,VA
Summary
Dedicated and upbeat traveling Bartender/Server with seasonal experience in upscale resorts. Maintains cleanliness and adheres to health regulations while effectively addressing customer concerns. Excels in drink preparation and upselling, enhancing guest satisfaction and driving sales. Focused on creating memorable experiences and delivering high service standards.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Bartender
Mackinac Social
Mackinac Island, Michigan
04.2026 - Current
- Engaged with guests, delivering friendly service and tailored drink recommendations to enhance guest experience.
- Addressed customer complaints swiftly, fostering a welcoming and enjoyable bar environment.
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area and equipment.
- Managed inventory levels and restocked supplies as needed.
Bartender
Roche Harbor Resort
San Juan Island, WA
05.2024 - 09.2025
- Ensured customer satisfaction through attentive service.
- Processed orders accurately and promptly to ensure a smooth service experience.
- Mastered cocktail and mocktail recipes to maintain high-quality beverage standards.
- Handled cash, card, and gift card transactions to ensure smooth operations.
- Fulfilled responsibilities during a seasonal position to assist operations.
Bartender
Hawks Cay Resort
Duck Key, Florida
11.2024 - 04.2025
- Maintained cleanliness and organization of bar area to ensure compliance with health and safety regulations.
- Resolved customer complaints to transform negative experiences into positive outcomes, enhancing customer satisfaction.
- Maintained cleanliness and organization of the bar area during busy shifts.
- Managed inventory levels and restocked supplies as needed throughout service.
Host/Server/Banquet Bartender
Lovango Resort and Beach Club
St. John, USVI
11.2023 - 04.2024
- Supported staff in various departments.
- Managed reservations and coordinated seating to optimize guest flow.
- Prepared diverse beverages and spirits to enhance guest experience.
- Seasonal Position.
Server/Bartender
Holland America Princess Wilderness Lodge
Denali, AK
05.2023 - 09.2023
- Greeted guests upon arrival to create welcoming atmosphere.
- Presented menus and guided guests in selecting food and beverage options to enhance dining experience.
- Checked with guests to ensure satisfaction with items and swiftly addressed any concerns.
- Completed seasonal role in hospitality industry.
Bartender/Server
Delaware North
Richmond, VA
10.2018 - 04.2023
- Handled a high volume of customers regularly.
- Describe and suggest items on the menu, and upsell when possible.
- Took and memorized orders to streamline service and enhance guest experience.
- Managed high volume of customers, ensuring timely service and satisfaction.
- Recorded customer orders accurately at the table.
- Checked on guests regularly to maintain engagement and address needs promptly.
Server/Front Desk/Banquet Server
Hilton Garden Inn Hotel
Sandston, VA
01.2013 - 12.2016
- Front desk: Cheerfully and professionally greet guests and check them into their preferred rooms.
- Created and managed guest reservations using hotel management software., accommodate needs and wants for a comfortable and enjoyable stay.
- Banquet server: Set tables for guests, and create drink and food stations.
- Maintained cleanliness and organization of dining room and tables to ensure a pleasant dining experience.
- Make suggestions based on guests' needs and wants.
- Keep dining room and tables sanitary and organized.
- Provided food service to enhance dining experience during events. to guests and replenish throughout services.
Education
High school diploma -
Varina High School
Henrico County, VA, USASkills
- Mixology techniques
- Upselling
- Customer service
- Food Safety
- Food Service
- Restaurant Experience
- Serving Experience
- Host/Hostess
- Front Desk
- Computer Skills
Certification
- ServSafe
- Alaska CHARR
- Class 12 Mixologist Permit
Timeline
Bartender
Mackinac Social
04.2026 - Current
Bartender
Hawks Cay Resort
11.2024 - 04.2025
Bartender
Roche Harbor Resort
05.2024 - 09.2025
Host/Server/Banquet Bartender
Lovango Resort and Beach Club
11.2023 - 04.2024
Server/Bartender
Holland America Princess Wilderness Lodge
05.2023 - 09.2023
Bartender/Server
Delaware North
10.2018 - 04.2023
Server/Front Desk/Banquet Server
Hilton Garden Inn Hotel
01.2013 - 12.2016
High school diploma -
Varina High School