Alexus Cunningham
Direct Care Professional
Muskegon,MI
Summary
Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Hope Network Behavioral Health
Muskegon, MI
11.2021 - Current
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Maintained accurate records of client care and progress.
- Communicated effectively with family members regarding client needs.
- Participated in ongoing training workshops for professional development.
- Organized oral medications for clients following dosage and schedule requirements.
Resident Assistant
lakewoods assistant living
Muskegon, MI
06.2018 - 01.2020
- Conducted regular rounds to keep residents and areas safe and secure.
- Facilitated educational workshops on topics such as study skills and stress management.
- Administered, coordinated or recommended disciplinary and corrective actions.
- Managed key inventory, distribution, and collection for residential units.
Patient Service Representative
Medata
Muskegon, MI
09.2017 - 10.2018
- Maintained accurate records of all interactions with patients and families.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Assisted in resolving billing issues and insurance disputes.
- Managed patient inquiries, concerns, and complaints with empathy.
- Documented patient counters in hospital system and initiated follow-up actions.
Medical Billing Assistant
Wellness Institute
Muskegon, MI
05.2017 - 06.2018
- Managed billing and invoicing processes for multiple clients.
- Performed monthly reconciliations of billed accounts receivables.
- Executed account updates and noted account information in company data systems.
- Accurately prepared and submitted client invoices on a timely basis.
- Collected, posted and managed patient account payments.
Cashier Assistant
Foot Locker, Nike
Muskegon, MI
05.2016 - 08.2017
- Maintained clean and organized work area for efficient operations.
- Processed various forms of payment including credit cards and cash.
- Promoted sale items and special offers to increase revenue opportunities.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
High School Diploma -
Muskegon Heights High School
Muskegon, MI05-2012
Some College (No Degree) - General Studies
Kalamazoo Valley Community College
Kalamazoo, MISkills
- Care Delivery
- Patient Management
- Indirect Patient Care
- Client documentation
- Behavioral Management
- Transportation
- Direct Patient Care
- Progress Documentation
- Medication Administration
- Personal care assistance
- Charting and documentation
- Behavior redirection
- First-aid and CPR
- Social Skills Development
- Patient Assessments
Certification
- CPR
- medical administration
Timeline
Direct Support Professional
Hope Network Behavioral Health
11.2021 - Current
Resident Assistant
lakewoods assistant living
06.2018 - 01.2020
Patient Service Representative
Medata
09.2017 - 10.2018
Medical Billing Assistant
Wellness Institute
05.2017 - 06.2018
Cashier Assistant
Foot Locker, Nike
05.2016 - 08.2017
High School Diploma -
Muskegon Heights High School
Some College (No Degree) - General Studies
Kalamazoo Valley Community College
- CPR
- medical administration
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