Microsoft excel
Alexus Gatewood
Sales Floor Manager
Holly Springs,MS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Sales Floor Manager
Hibbett Sports Store
Holly Springs, MS
02.2022 - Current
- Overcame objections and closed sales while following company policies and legal requirements.
- Assisted customers with Product or Service selection through carefully curated questions.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Set sales goals and tracked progress using Software.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Equipment Cage Coordinator
William Sonoma
Olive Branch, MS
08.2016 - 01.2017
- Handled incoming and outgoing shipping and receiving activities.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Inventoried and ordered office supplies to maintain availability of products.
Security Guard
Imperial Security Inc.
Memphis, TN
11.2015 - 07.2016
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked and verified photo identification prior to granting facility access.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Correctional Officer
Management & Training Corporation
Holly Springs, MS
06.2013 - 12.2014
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Conducted routine and emergency head counts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Booked new inmates into facility and processed inmates for release.
- Assisted in development of procedures and policies to maintain peace and order in facility.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Provided assistance and guidance to inmates regarding daily activities.
- Assisted in intake and release of inmates.
- Documented inmate behavior and activities in logbooks.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Education
High School Diploma - General Studies
Holly Springs High School
Holly Springs, MS 08.2009 - 05.2013
Skills
Staff Management
Software
Interests
Organizing
Filing
Computer software
Timeline
Sales Floor Manager
Hibbett Sports Store
02.2022 - Current
Equipment Cage Coordinator
William Sonoma
08.2016 - 01.2017
Security Guard
Imperial Security Inc.
11.2015 - 07.2016
Correctional Officer
Management & Training Corporation
06.2013 - 12.2014
High School Diploma - General Studies
Holly Springs High School
08.2009 - 05.2013