Alexus Gibbons
Savannah,Georgia
Summary
Personable professional that excels at organizing merchandise and creating amazing product displays. Dedicated and driven with excellent history of defusing volatile customer situations quickly and effectively. Highly skilled in inventory management and stock rotation. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Sales Agent
American Income Life Insurance Company
05.2024 - 08.2024
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Produce Clerk
Publix
07.2022 - 06.2024
- Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
- Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise
- Upheld the highest standards of cleanliness and staff conduct and reduced complaints.
Customer Service Representative
Parker's
09.2021 - 07.2022
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Developed and trained new customer service representatives on the proper handling of customer inquiries
- Performed sales analytics and provided recommendations that increased sales
- Awarded 'Customer Service Rep of The Year'.
Team Member
Chick-fil-A Restaurants
08.2018 - 08.2020
- Offered strong customer service skills, keeping customers satisfied and increasing sales annually
- Upheld customer service standards in every customer interaction
- Informed customers of new service options and opportunities
- Handled consistent high volumes of incoming customers.
Education
Certificate - Digital Marketing/ Ecommerce
Coursera
OnlineWoodville Tompkins High School
Savannah, GA05.2020
Skills
- Customer service
- Communication skills
- Microsoft word
- English
- Microsoft office
- Windows
- Cashiering
- Customer Service
- Strong Work Ethic
- Positive Attitude
- Stock Rotation
- Shelf Stocking
- Flexible Schedule
- Product restocking
- Merchandise organization
- Retail Sales
- Written and oral communication
- Product Rotation
- Professionalism and Ethics
- Client Relations
- Upselling
- Data Entry
- Critical Thinking
- Active Listening
- Problem Resolution
- Customer Relations
- Call center experience
Certification
-Foundations of Digital Marketing and E-commerce
-From Likes to Leads ( Digital Marketing)
- Attract and Engage Customers with Digital Marketing
- Coursera
Timeline
Insurance Sales Agent
American Income Life Insurance Company
05.2024 - 08.2024
Produce Clerk
Publix
07.2022 - 06.2024
Customer Service Representative
Parker's
09.2021 - 07.2022
Team Member
Chick-fil-A Restaurants
08.2018 - 08.2020
Certificate - Digital Marketing/ Ecommerce
Coursera
Woodville Tompkins High School