Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
ROLES AND RESPONSIBILITIES
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Alexus Henderson, CAM

Jacksonville,FL

Summary

Detail-oriented and dependable Assistant Community Manager with a Certified Apartment Manager (CAM) designation and several years of lease-up experience. Experienced in supporting day-to-day property operations, helping drive resident satisfaction, and managing social media marketing. Comfortable handling leasing processes from start to finish, with strong organizational and communication skills. Known for being adaptable, reliable, and focused on creating a positive community and office environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Community Manager

RKW Residential; The Oliver
07.2024 - 06.2025
  • Class A midrise (lease-up)
  • Used social media and outreach marketing to increase traffic
  • Planned and hosted monthly community events
  • Managed rent payments, delinquency and eviction filing
  • Led weekly client calls regarding leasing goals, maintenance trends and marketing strategy

Lead Marketing Representative

RangeWater Realty; The Kendry
11.2023 - 07.2024
  • Class A midrise (lease-up)
  • Managed and followed up with the leads queue daily
  • Handled resident conflict confidently
  • Succeeded weekly leasing goals
  • Managed an outreach marketing calendar monthly

Leasing Manager

Kettler Realty; Hawkins Press + South & Hollis
08.2023 - 11.2023
  • Multisite Class A (pre-leasing only)
  • Reason for short time worked: Properties were preleasing when a major 12-month construction delay occurred.
  • Used social media to draw pre-leasing traffic
  • Completed hard-hat tours

Leasing Manager

RKW Residential; Wellen
12.2022 - 08.2023
  • Class A midrise (lease-up)
  • Handled hardhat tours when pre-leasing
  • Assisted in ordering branded move-in gifts and property "swag"
  • Efficiently handled construction delays
  • Became confident in resident conflict resolution / deescalation
  • Taught green leasing agents

Leasing Manager

Bell Partners Inc; Elevate Lake Norman
01.2022 - 12.2022
  • Class A Garden-style (lease-up)
  • Completed hard hat tours and pre-leasing
  • Confidently handled numerous construction delays
  • Completed a monthly outreach calendar
  • Recognized for high closing ratio on virtual tours using Realync, held a best practices live video training for Charlotte and surrounding area leasing agents
  • Became well versed in resident retention and renewals

Leasing Agent

Bell Partners Inc; Bell Lake Norman
08.2021 - 01.2022
  • Stabilized garden-style community
  • Honed in on leasing strategy and became proficient in objection handling
  • Learned fair housing and ADA requirements
  • Became associated with the GCAA and NAA


Leasing Agent

The Liberty Group
02.2021 - 08.2021

Education

High School Diploma -

East Lincoln High School
Denver, NC
06.2016

Skills

  • Yardi platform expertise
  • CRM software proficiency
  • Skilled in utilizing OneSite
  • Entrata software proficiency
  • Lead generation funnel design
  • Financial reporting
  • Resident Satisfaction
  • Proficient in managing disputes
  • Event management
  • RADIX expertise
  • Delinquency
  • Eviction process management
  • Digital marketing strategy

Certification

Certified Apartment Manager (CAM)

Timeline

Assistant Community Manager

RKW Residential; The Oliver
07.2024 - 06.2025

Lead Marketing Representative

RangeWater Realty; The Kendry
11.2023 - 07.2024

Leasing Manager

Kettler Realty; Hawkins Press + South & Hollis
08.2023 - 11.2023

Leasing Manager

RKW Residential; Wellen
12.2022 - 08.2023

Leasing Manager

Bell Partners Inc; Elevate Lake Norman
01.2022 - 12.2022

Leasing Agent

Bell Partners Inc; Bell Lake Norman
08.2021 - 01.2022

Leasing Agent

The Liberty Group
02.2021 - 08.2021

High School Diploma -

East Lincoln High School

ROLES AND RESPONSIBILITIES

  • Prepare and submit daily activity reports and weekly marketing performance summaries
  • Showcase the community through engaging virtual and in-person tours
  • Manage outreach marketing and oversee social media content using various platforms and software tools
  • Plan, coordinate, and host resident events to foster community engagement
  • Conduct and review applicant screenings, including credit and criminal background checks, to support the leasing process
  • Draft and manage lease agreements in compliance with company and legal standards
  • Stay current on Fair Housing regulations and ensure compliance across leasing and operations
  • Assist with eviction filings, manage delinquency follow-ups, and support debt collection efforts
  • Handle monthly accounting responsibilities, including AME reporting and financial tracking
  • Generate lease renewals and negotiate terms with existing residents
Alexus Henderson, CAM
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