Alexus Lavenant

Work History

Veterinary Technician

Desert Mountain Veterinary

Piñon Hills, CA

11.2022 - Current

Monitored vital signs of animals during surgical procedures and provided postoperative care.
Assisted in preparation and administration of anesthesia for surgical processes.
Restocked surgical and office supplies to keep all necessary materials easily accessible.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Performed fecal examinations, urinalysis and bloodwork.
Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Performed dental cleanings using ultrasonic scaler.
Administered vaccinations to variety of animal species.

Veterinary Assistant/Technician

Animal Medical Center of Mission Viejo

Mission Viejo, CA

12.2020 - 11.2022

Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Processed new patients and updated client records with key information using standardized registration systems.
Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
Restrained animals to protect veterinarians from potential harm.
Recorded symptoms and documented medical observations to inform treatment decisions.
Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Managed medical intervention and therapy for animals in collaboration with veterinarian.
Administered medications to animals in treatment and documented changes in condition.
Collected patient biopsies and blood samples for laboratory analysis.

Groomer/Manager

TNT Dog Grooming

Menifee, CA

12.2018 - 06.2022

Advertising on social media
Washed, trimmed and brushed animals to maintain good grooming standards.
Cut and styled pet hair according to client speciation to prevent matting and tangling.
Removed undercoat buildup and conducted de-shedding on double-coated animals.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Maintained professional, organized, and safe environment for employees and patrons.
Improved safety procedures to create safe working conditions for workers.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Organized promotional events and interacted with community to increase sales volume.

Veterinary Assistant/Receptionist

Laguna Beach Veterinary Medical Center

Laguna Beach, CA

07.2020 - 12.2020

Welcomed customers with friendly greeting, answered general questions, gathered nature of visit.
Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
Prepared animals for surgical procedures.
Provided customer support to clients, answering questions and addressing concerns.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Handled assignments independently with good judgement and critical thinking skills.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Corresponded with clients through email, telephone, or postal mail.
Kept reception area clean and neat to give visitors positive first impression.
Operated multi-line telephone system to answer and direct high volume of calls.

Pet Stylist

Petsmart

Murrieta, CA

03.2015 - 12.2018

Knowing sign of stress, and proper health to be groomed
Help with customer service in store.
Provided specialty breed clips.
Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
Sterilized grooming and styling area, tools and implement by using antibacterial soap and rubbing alcohol.

Customer Service Associate

Charlotte Russe

Temecula, CA

11.2014 - 01.2015

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Trained staff on operating procedures and company services.
Kept detailed records of customer interactions to track and resolve issues quickly.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Met customer call guidelines for service levels, handle time and productivity.
Handled billing and payment issues following guidelines, resolving disputes properly.

Ticket Sales Associate

Mountain High Ski Resort

Wrightwood, CA

11.2013 - 03.2014

Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Contributed to team objectives in fast-paced environment.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Stayed current on company offerings and industry trends.
Balanced Point of Sale (POS) system daily and reported discrepancies to management for resolution.

Veterinary Assistant

Animal Emergency Clinic

Victorville, CA

08.2012 - 08.2013

Care for animals such as feeding, walking and disinfection of kennels
Help in the collection and submission of laboratory samples
Preparation and development of x-rays
Surgery Preparation and Assistance
Restraining
Receptionist duties
Assisted with discharging animals

Summary

Overview

Work History

Veterinary Technician

Veterinary Assistant/Technician

Groomer/Manager

Veterinary Assistant/Receptionist

Pet Stylist

Customer Service Associate

Ticket Sales Associate

Veterinary Assistant

Education

Some College (No Degree) - Biology

Skills

Additional Information

Timeline

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