Alexus Lawson
Bedford
Summary
Experienced professional with strong analytical, communication, interpersonal, and customer service skills. Seeking a role in a dynamic organization with growth potential and a strong platform for career development. Passionate about making a meaningful impact and eager to take on new challenges in a supportive environment that fosters professional growth.
Overview
8
8
years of professional experience
Work History
Team Member
Whataburger
12.2022 - 12.2024
- Delivered exceptional customer service while efficiently preparing food and managing drive-through orders.
Scheduler- Appointment
STANLEY STEAMER
05.2021 - 10.2022
- Managed inbound calls and completed evaluations to determine optimal customer service solutions.
Home Mortgage Associate
US BANK
08.2019 - 04.2021
- Managed inbound and outbound calls from homeowners regarding escrow accounts.
Sales Associate-trainer
AT&T
08.2018 - 04.2019
- Facilitated the onboarding process for new employees on managing customer accounts.
Customer Relations II
WALMART
08.2016 - 04.2019
- Guided customers through merchandise return processes.
- Responsible for weekly inventory updates.
- Periodically assisted Supervisors and Managers with scheduling and handled store issues as needed.
Education
Associate Degree In Nursing -
Brown Mackie College
Dallas, TX2018
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Following instructions
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Organizing work stations
- Goal setting and achievement
- Product knowledge
- Training and mentoring
- Relationship building
- Team building
- Sales expertise
- Area and facility cleaning
- Sales and marketing
Timeline
Team Member
Whataburger
12.2022 - 12.2024
Scheduler- Appointment
STANLEY STEAMER
05.2021 - 10.2022
Home Mortgage Associate
US BANK
08.2019 - 04.2021
Sales Associate-trainer
AT&T
08.2018 - 04.2019
Customer Relations II
WALMART
08.2016 - 04.2019
Associate Degree In Nursing -
Brown Mackie College
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