Alexus Randolph
Memphis,TN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon
03.2021 - Current
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Completed regular cycle counts to maintain accurate inventory records and identify discrepancies early on.
- Displayed adaptability by taking on various roles within the warehouse as needed, including packing, sorting, or inventory control duties.
Customer Service Representative
NPC International
03.2017 - 09.2020
- Assist customers with any needs and place orders with efficiency and professionalism
- Organize binders of store listings by state and city
- Train new employees
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
Intern
City of Memphis
06.2016 - 07.2016
- Assisted and caught up my immediate supervisor in entering check requests into the system
- Organize papers by date
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Maintained accurate records of financial transactions for ease of reference in budget analysis or audits.
- Sorted and organized files, spreadsheets, and reports.
- Gathered, organized and input information into digital database.
Education
Nail Technician
Gould’s Academy
8000 US-Hwy 64, Suite 108, Memphis, TN 38133High School Diploma -
Central HIgh School
306 S Bellevue Blvd Memphis, TN 3810405.2016
Skills
- Dependable and Reliability
- Courtesy and Honesty
- Good Attitude
- Effective Team Player
- Adaptable
- Superior Communication Skills
- Energetic and Cheerful
- Superior Organization Skills
- Mathematical Aptitude
- Advanced Computer and Typing Skills
- Order Picking
- Packaging and Labeling
- Problem-solving
- Sorting and Labeling
- Picking and Packing
- Quantity Calculations
- Inventory Organization
- Cycle Counting
- Warehouse Safety
- Workplace cleanliness
- Record keeping
- Time management
- Sanitation Procedures
- Company Guidelines
- Time Management
- Product Knowledge
- Team Collaboration
- Verbal and Written Communication
- Industry Standards
- Shape Nails
- Nail Preparation
- Cuticle Care
- Hand and Foot Massage
- Nail Applications and Fills
- Polish Application
Volunteer Experience
5K Color Run, 05/01/13, 05/01/13, Greeted runners promptly, Directed runners to correct locations, Helped set up the race, Passed out water to the runners, Threw colored dust on the runners
References
- Brandie Williams, (901) 502-6133, brandiewilliams70@gmail.com
- Dystanie Hall, (901) 504-0547, hall.dystanie@gmail.com
- Shelby Chesteen, (901) 356-6933, schesteen@hotmail.com
Hobbies and Interests
- Music
- Dancing
- Photography
- Acting
- Videography
- Writing
- Knitting
- Makeup Artist
- Playing Piano
- Playing Ukulele
- Watching Movies
- Learning New Languages
- Donating to charities
- Volunteering to help people
Certification
- Electric Filing , Gould’s Academy - 2023-2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Warehouse Associate
Amazon
03.2021 - Current
Customer Service Representative
NPC International
03.2017 - 09.2020
Intern
City of Memphis
06.2016 - 07.2016
Nail Technician
Gould’s Academy
High School Diploma -
Central HIgh School