Christian Decastro
Glen Burnie,MD
Summary
Proactive Leader experienced in customer service management and problem-solving. Elevated team performance and resolved customer issues, driving satisfaction through strong communication and safety processes. Reliable delivery driver ensured prompt and safe delivery of goods while maintaining high standards of customer service.
Overview
4
4
years of professional experience
Work History
Delivery Driver
DoorDash
Hanover, Maryland
09.2024 - Current
- Delivered food orders to customers' locations, ensuring timely and accurate service.
- Communicated with customers about order details and delivery status, enhancing customer satisfaction.
- Navigated using GPS and mapping applications to determine optimal routes, while minimizing delivery time.
Associate
Royal Farms, Two Farms
Glen Burnie, MD
12.2022 - 07.2024
- Stocked shelves and coolers with Royal Farms merchandise and convenience items.
- Prepared fresh food service items following Royal Farms safety and quality standards.
- Cleaned sales floor, restrooms, and service areas throughout store shifts.
- Processed fuel station transactions and supported pump area customer needs.
- Refilled supplies and organized backroom inventory for daily store operations.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Analyzed company's expenditures and developed financial models.
- Recorded inventory from delivery truck into system. from delivery truck into inventory
Education
High School Diploma -
Glen Burnie High School
Glen Burnie, MDSkills
- Customer management
- Order management
- Cash Handling
- Package scanning
- Safety procedures
- Problem-Solving
- Decision-making
- Verbal communication
- Dependable reliability
- Punctual reliability
- Adaptability
- Team leadership
- Positive Attitude
- Dependable reliability
Timeline
Delivery Driver
DoorDash
09.2024 - Current
Associate
Royal Farms, Two Farms
12.2022 - 07.2024
High School Diploma -
Glen Burnie High School