Hi, I’m
Alexus Rodriguez
St Louis,MO
the only constant in life is change
Heraclitus
Summary
Organized and reliable candidate, successful at managing multiple priorities with a positive attitude. Performance-driven with an excellent record of accomplishment in connecting with customers and driving sales with strategic approaches. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working independently or collaboratively while swiftly mastering new skills. Seeking opportunities for ongoing development and advancement.
Overview
11
years of professional experience
1
Certificate
Work History
Honda of FrontenacSt Louis, MO
Sales Consultant
08.2022 - 09.2023
Job overview
- Increased revenue by skillfully upselling and closing over $200,000 in customer sales monthly.
- Assist with training new staff members on sales techniques, policies, procedures, products and CRM software.
- Gathered buyers orders, documents, applications, personal details, and information from customers and other departments.
- Utilized CRM software tools to track progress of each sale cycle stage and sales performance.
- Boost client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
- Cultivate productive relationships with existing customers through exceptional follow-up after sales.
- Established clear procedures for all transactions, including detailed records of the entire process to maintain compliance.
John D. McGurk's Irish Pub and GardenSt Louis, MO
Manager
01.2017 - Current
Job overview
- Supervised over 40 employees in a fast-paced environment daily.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Oversaw recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Maintained detailed records of sales transactions and daily shift reports.
DA Web SkillsSt Louis, MO
Digital Content Manager
09.2019 - 08.2022
Job overview
- Maintained an organized library of digital assets including images, audio files, videos.
- Optimized content for SEO purposes using relevant keywords and phrases.
- Managed the creation and publication of digital content such as blogs and videos.
- Analyzed daily traffic data and reports to measure effectiveness of marketing strategies.
- Generated calendars to schedule content posting, manage campaigns and track deadlines
John D. McGurk's Irish Pub and GardeSt Louis, MO
Head Bartender
10.2014 - Current
Job overview
- Managed high volume of customers and simultaneously assisted restaurant servers with diverse needs.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Coached over 40 team members on processes, customer service, and up-selling techniques to drive revenue.
- Processed cash and credit card transactions accurately and efficiently with POS system while ensuring accuracy of sales data.
- Balanced daily registers and generated sales reports for management.
John D. McGurk's Irish Pub and GardenSt Louis, MO
Head Server
04.2012 - 10.2014
Job overview
- Welcomed guests with personable attitude and provided excellent customer service to ensure satisfaction.
- Trained new servers to on restaurant standards, customer service techniques, and how to perform duties.
- Performed cashier duties using POS system accurately.
- Managed opening and closing duties to facilitate restaurant operations.
Education
LaunchCodeSt Louis, MO
Certificate from Computer Programming, Specific Applications
10.2020
St. Louis Community CollegeSt Louis, MO
Associate of Applied Science from Office Information Systems
05.2018
University Overview
- A+ Scholarship Recipient
St. Louis Community CollegeSt Louis, MO
Certificate of Specialization from Business Administration
12.2017
Skills
- Leadership
- Verbal and Written Communication
- Strategic Thinking and Problem Solving
- Team Collaboration
- MS Office
- CRM Experience
- HTML, Javascript, CSS
- Content Management
- Attention to detail
- Data Confidentiality
- Time Management
- Customer Service
Certification
- IC3 Digital Literacy, Certiport - 2016
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Consultant
Honda of Frontenac
08.2022 - 09.2023
Digital Content Manager
DA Web Skills
09.2019 - 08.2022
Manager
John D. McGurk's Irish Pub and Garden
01.2017 - Current
Head Bartender
John D. McGurk's Irish Pub and Garde
10.2014 - Current
Head Server
John D. McGurk's Irish Pub and Garden
04.2012 - 10.2014
LaunchCode
Certificate from Computer Programming, Specific Applications
St. Louis Community College
Associate of Applied Science from Office Information Systems
St. Louis Community College
Certificate of Specialization from Business Administration
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