Brodrick Yancy
Princeton,TX
Summary
Dynamic sales professional with a proven track record at Enterprise Holdings, where I led a team to exceed sales targets and implemented a customer service training program that significantly enhanced client satisfaction. Skilled in negotiation and team leadership, I am dedicated to delivering exceptional customer experiences and driving revenue growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Consultant
Crown Hyundai
Saint Petersburg, FL
09.2025 - Current
- As a Sales Consultant at Crown Hyundai, I played a vital role in delivering an exceptional car-buying experience.
- You'll help customers find the right vehicle to fit their needs, provide expert product knowledge, and ensure each guest receives top-tier service from start to finish.
- This position required me to be motivated, customer-focused, and passionate about the Hyundai brand.
Assistant Manager
Enterprise Holdings
Dallas, TX
02.2021 - 07.2025
- Assistant Manager is my current position at enterprise mobility.
- (8) top performances 1-10 on matrix attend elite events with company.
- Top 5 sales in (region 3 times).
- Led a team of 5+ employees to achieve and exceed sales targets resulting in a percentage increase in revenue.
- Implemented customer service training program that improved client satisfaction scores by percentage.
- Managed day-to-day branch operations, including vehicle inventory, scheduling and customer interactions.
- Analyzed financial reports and created strategies to optimize branch profitability.
- Provided exceptional customer service by handling inquiries, resolving issues, and ensuring a positive customer experience.
Wide Receiver Coach assissant
Baylor University
Waco, Texas
07.2019 - 07.2020
- Assisted Coach Frisman Jackson with the wide receiver group and became highly skilled at Break
down opponent scout, Create weekly 3rd down report, Create players and coaches weekly playbooks,
Create opponent depth chart creating Recruiting cut ups, Enter practice data, Identified opposing team's
coverage's and personnel tendencies.
Accomplishments
I had the honor to mentor and helped develop 2 round draft pick denzel mims.
11-3 and reached the Big 12 championship / Sugar bowl vs Georgia
highly skilled at Microsoft office
Outstanding Note taker
Great Time Management skills
Outstanding leadership
Highly determined
Great creative thinking skills
Highly accountable
Mentor
DEVELOPMENTAL AND ENRICHMENT SERVICES
Palmetto, FL
01.2019 - 05.2019
- Assisted with the development of daily living, communication and social skills, assist individuals in reaching their personal goals.
- Focused on creating a diverse environment that involved the client playing the lead role in reaching personal goals that they identified.
- Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
- Worked to improve patient outlook and daily living through compassionate care.
- Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
- Transported patients to and from medical, dental and personal care appointments.
- Monitored clients' progress to report necessary changes.
Education
Bachelor of Arts -
Temple University
Philadelphia, PA05.2018
Skills
- Management
- Customer support
- Leadership
- Microsoft Office
- Negotiation
- Recruiting
- Microsoft Outlook
- Sales management
- Microsoft Teams
- Guest services
- Organizational skills
- Microsoft PowerPoint
- Customer service
- Improving customer support response time
- Communication skills
- Phone support
- Typing
- Supervising
- Outside sales
- Guest relations
- In-person customer service
- Computer literacy
- Problem solving
- Managing teams
- Planning
- Insurance sales
- Automotive service
- Computer skills
- Product knowledge
- Team leadership
- Customer relationship management
Certification
Driver's License
Languages
English
Timeline
Sales Consultant
Crown Hyundai
09.2025 - Current
Assistant Manager
Enterprise Holdings
02.2021 - 07.2025
Wide Receiver Coach assissant
Baylor University
07.2019 - 07.2020
Mentor
DEVELOPMENTAL AND ENRICHMENT SERVICES
01.2019 - 05.2019
Bachelor of Arts -
Temple University