Terry Chin
Cornerstone Auto Sales
Tucson,United States
2
Languages
16
years of professional experience
Automotive sales professional with strengths in CRM (Dealer Center), appointment setting, social media lead generation, and consultative closing. Bilingual (English/Spanish) with a track record of elevating guest satisfaction and building repeat business through disciplined pipeline management and negotiation. Former chef and hospitality leader with 15 years of experience managing teams of up to 60 and overseeing menu development, budgeting, scheduling, POS, and P&L—bringing operational rigor and service excellence to the showroom.
Work History
Sales Consultant
7 Months- Drove customer engagement through personalized consultations and tailored vehicle recommendations.
- Developed and maintained relationships with clients, resulting in increased customer loyalty and repeat business.
- Facilitated product demonstrations, enhancing customer knowledge and driving informed purchasing decisions.
- Analyzed market trends to identify opportunities for inventory expansion and sales strategy improvement.
- Collaborated with management to develop promotional campaigns that successfully boosted showroom traffic and sales volume.
- Resolved customer inquiries and concerns promptly, ensuring a high level of satisfaction throughout the purchasing process.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
Automotive BDC Representative
10 Months- Developed engaging vehicle listings for social media platforms, increasing online visibility and attracting potential buyers. Coordinated and scheduled client appointments, streamlining communication and optimizing sales processes. Managed customer interactions using CRM software, enhancing follow-up efficiency and fostering relationship development.
- Developed and implemented customer engagement strategies to enhance lead generation.
- Managed client inquiries through various communication channels, ensuring prompt responses.
- Analyzed market trends to identify new business opportunities and competitive landscape.
Senior Sales Consultant
3 Years 9 Months- Closed high-value deals through negotiation and relationship building, contributing to revenue growth. Managed sales pipeline and utilized CRM for tracking customer interactions and sales processes, ensuring streamlined follow-up. Created and optimized inventory listings on social media platforms to enhance product visibility and attract potential customers.
- Led sales initiatives, driving customer engagement and enhancing overall dealership performance.
- Mentored junior sales staff, fostering a collaborative team environment and improving client interaction techniques.
- Developed tailored financing solutions, aligning customer needs with available automotive products to maximize satisfaction.
Specialty Room Chef/Manager
4 Years 4 Months- Directed culinary operations for upscale dining, ensuring high standards in food quality and presentation. Scheduled and trained staff to improve customer service and cohesive team dynamics. Managed inventory and controlled costs to support effective budgeting and P&L performance. Restaurant outlets included:
- Managed cold food preparation
- Quick Service Restaurants
- Prepared sushi for events
- Oversaw buffet operations
- Directed village buffet service
- Coordinated spice market menu
- Directed employee dining room
Master Cook
2 Years 3 Months- Oversaw daily kitchen operations, maintaining high food quality and presentation standards to enhance guest satisfaction. Collaborated with team members to develop innovative menu items reflecting seasonal trends, attracting diverse clientele. Trained and mentored kitchen staff, improving culinary skills and promoting teamwork for a more efficient kitchen environment. Restaurant outlets included Banquets.
- Supervised kitchen operations, ensuring high-quality meal preparation and presentation.
- Developed new menu items, incorporating seasonal ingredients to enhance guest experiences.
- Trained and mentored junior cooks, fostering skill development and teamwork within the kitchen staff.
Master Cook
3 Years 3 Months- Oversaw kitchen operations, ensuring high food quality and consistency while managing culinary staff. Developed and executed seasonal menus, optimizing ingredient usage to enhance guest satisfaction. Maintained strict adherence to food safety and sanitation standards, ensuring a safe environment for staff and customers. Restaurant outlet included Wicked Spoon Buffet.
Education
High School
Skills
CRM software (as product category for technical sales engineers)
Used vehicle sales
Customer service
Computer skills
Social media management
Client interaction via phone calls
Product demos
File organization
Conducting sales calls
Time management
Upselling
Dealership operations
Team Player
Customer relationship management
Communication skills
Hospitality management
Profit & Loss
CRM Software
Training & Development
Negotiation
Management
CRM system proficiency
Computer literacy
Automobile sales
Business Development
Direct sales
Languages
Spanish
English
Awards
Triple Crown Award, Las Vegas, NV, DEC 2024, Triple Crown - Super Auto Sales, Highest Gross Revenue, Units Sold, Closing Ratio, Triple Crown Award, Las Vegas, NV, DEC 2023, Triple Crown - Super Auto Sales, Highest Gross Revenue, Units Sold, Closing Ratio, Triple Crown Award, Las Vegas, NV, DEC 2022, Triple Crown - Super Auto Sales, Highest Gross Revenue, Units Sold, Closing Ratio
Timeline
Sales Consultant
Cornerstone Auto Sales
01.2026 - 08.2026Read More
Automotive BDC Representative
Self Employed
12.2024 - 10.2025Read More
Senior Sales Consultant
Super Auto Sales
03.2021 - 12.2024Read More
Specialty Room Chef/Manager
Caesars
08.2016 - 12.2020Read More
Master Cook
VENETIAN CASINO RESORT
05.2014 - 08.2016Read More
Master Cook
Cosmopolitan
01.2011 - 04.2014Read More
Canyon Del Oro High School
High School
Read More