Alexus Salinas
Medcalf & Schommer Physical Therapy
Tulare,CA
2
Languages
8
years of professional experience
Friendly and dependable customer service professional with 8 years of work experience. Skilled in customer relations, scheduling, administrative support, and working efficiently in fast-paced environments. Bilingual in English and Spanish.
Work History
Receptionist
2 Years 1 Month- Assisted patients and visitors upon arrival, ensuring a smooth check-in process.
- Managed incoming calls and facilitated effective communication. Provided assistance by answering phone inquiries promptly.
- Organized and confirmed appointments to optimize scheduling efficiency.
- Validated insurance coverage and updated patient records to ensure accuracy.
- Maintain organized filing system for paper and electronic records
- Facilitated effective communication among patients, staff, and management.
- Manage multiple tasks efficiently in a fast-paced environment
- Implemented and upheld HIPAA confidentiality protocols to safeguard patient information.
RCA
1 Year 2 Months- Executed accurate and efficient delivery of mail and packages.
- Sorted and organized mail for timely delivery
- Provided friendly, professional customer service and addressed customer inquiries
- Managed daily delivery schedules to ensure timely completion despite varying weather challenges.
Team Lead
4 Years 10 Months- Prepared smoothies, juices, bowls and other menu items according to company and food safety standards
- Took customer orders and provided menu recommendations
- Worked collaboratively with team members to provide quick and accurate service during busy periods
- Resolved customer concerns professionally to ensure a positive guest experience
Education
HS Diploma - General Education
Obtained a high school diploma in General Education.
Skills
Confidentiality handling
Multi-line phone system
Microsoft Office
Scheduling and calendar management
Electronic health records
Faxing and emailing
Typing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Medcalf & Schommer Physical Therapy
07.2024 - CurrentRead More
RCA
USPS
05.2023 - 07.2024Read More
Team Lead
Jamba Juice
06.2018 - 04.2023Read More
Tulare Union High School
HS Diploma from General Education
Read More