Alexus Shelton
Vicksburg,MS
Summary
My objective is to utilize my knowledge, skills, and experiences in management and customer service to work in an environment that will allow me to contribute professionally to business growth and employee development. I can be entrusted to display responsibility and to be proactive in a workplace where my motivation, enthusiasm, and skills will be valuable in achieving success.
Overview
14
14
years of professional experience
Work History
Loss Prevention Manager
TJ Maxx
Vicksburg, MS
08.2023 - 05.2025
- Adheres to established shoplifter guidelines and policies.
- Provides timely, courteous and knowledgeable service to customers.
- Promotes a culture of honesty and integrity and maintains confidentiality/evidential evidence.
- Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
- Participates in investigations and surveillance as assigned.
- Ensures apprehensions are consistent with store theft activity.
- Completes and distributes paperwork in an accurate and timely manner.
Shift Manager
Arby’s
Vicksburg, MS
02.2019 - 08.2022
- Supervised daily restaurant operations, ensuring efficient service and customer satisfaction.
- Managed and trained team members on company standards, food safety, and customer service
- Handled cash registers, deposits, and balanced drawers accurately.
- Resolved customer concerns in a professional and timely manner and assisted with scheduling, inventory management, and ordering supplies.
- Maintained cleanliness and compliance with health and safety regulations and supported store leadership in meeting sales goals.
Assistant Manager
Community Choice Financial
Vicksburg, MS
11.2013 - 08.2018
- Use computer system programs to set up functions, enter data, and process information.
- Exercise time management without supervision.
- Verify accuracy of financial and transactional data.
- Apply logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Understands written sentences and paragraphs in work related documents.
- Observe, receive, and obtain information from all relevant sources.
- Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Handle complaints, settle disputes, and resolve grievances and conflicts, and negotiate with others.
- Translate or explain what information means and how it can be used.
- Perform day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Identify the development needs of others, such as coaching, mentoring, or helping others to improve their knowledge or skills.
Assistant Manager
Waffle House
Vicksburg, MS
05.2011 - 05.2013
- Recruited and trained quality workforce and motivated employees to perform their jobs based on company standards.
- Conducted daily cashflow audits.
- Modeled and coached employees on providing quality customer service and great food experiences that we required to be consistently delivered while maintaining a cost-effective operation on a great working environment.
- Trained and developed the restaurants team to the expected performance and certification levels.
- Assisted with day to day table waiting operations during training, as well as when understaffed.
Education
Associate of Applied Science - Cosmetology Program
Delta Technical College
Ridgeland, MS10.2026
Career Certificate - Administrative Office Technology
Hinds Community College
Raymond, MS12.2017
Career Certificate - Office Systems Technology
Hinds Community College
Raymond, MS12.2017
Career Certificate - Business Management Technology
Hinds Community College
Raymond, MS12.2017
High School Diploma - undefined
Vicksburg High School
Vicksburg, MS05.2013
Health Occupations Students of America - Health Sciences
MISSISSIPPI CENTRAL DISTRICT LEADERSHIP CONFERENCE
Meridian, MS01.2011
Skills
- Loss Prevention
- Recruiting
- CCTV
- Mentoring
- Surveillance
- Assistant Manager Experience
- Management
- Cash Handling
- Hair
Timeline
Loss Prevention Manager
TJ Maxx
08.2023 - 05.2025
Shift Manager
Arby’s
02.2019 - 08.2022
Assistant Manager
Community Choice Financial
11.2013 - 08.2018
Assistant Manager
Waffle House
05.2011 - 05.2013
High School Diploma - undefined
Vicksburg High School
Associate of Applied Science - Cosmetology Program
Delta Technical College
Career Certificate - Administrative Office Technology
Hinds Community College
Career Certificate - Office Systems Technology
Hinds Community College
Career Certificate - Business Management Technology
Hinds Community College
Health Occupations Students of America - Health Sciences
MISSISSIPPI CENTRAL DISTRICT LEADERSHIP CONFERENCE