Alexus M. Watson
Utica,NY
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
CNA
Eastern Star Nursing Home
03.2022 - 04.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
CNA
Oneida Center Rehabilitation and Nursing
11.2021 - 01.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
CNA
St.Lukes Rehabilitation and Nursing
11.2020 - 10.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Crew Member
Dunkin' Donuts
12.2019 - 03.2020
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
CAP 1 Associate
Walmart
04.2019 - 10.2019
- Enhanced customer satisfaction by providing efficient and accurate inventory management.
- Collaborated with other departments to ensure a seamless workflow for CAP 1 processes.
- Increased overall efficiency through effective time management and prioritization of tasks on the sales floor.
- Maintained a clean, organized store environment for optimal shopping experience.
- Consistently met productivity goals, completing assigned tasks within required timeframes.
- Supported store operations by unloading trucks and accurately stocking shelves in a timely manner.
Cashier
Price Rite Supermarkets
12.2018 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Crew Member
McDonald's
10.2016 - 10.2018
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
Education
Associate of Applied Science - Business Administration
Mvcc
Utica, NY05-2027
High School Diploma -
Thomas R. Proctor High School
Utica, NY06-2017
Skills
- Vital signs monitoring
- Dressing assistance
- Compassion and empathy
- End-of-life care
- Patient care
- HIPAA compliance
- Maintaining confidentiality
- Cash handling
- Customer service excellence
- Attention to detail
- Time management
- Multitasking and organization
Timeline
CNA
Eastern Star Nursing Home
03.2022 - 04.2022
CNA
Oneida Center Rehabilitation and Nursing
11.2021 - 01.2022
CNA
St.Lukes Rehabilitation and Nursing
11.2020 - 10.2021
Crew Member
Dunkin' Donuts
12.2019 - 03.2020
CAP 1 Associate
Walmart
04.2019 - 10.2019
Cashier
Price Rite Supermarkets
12.2018 - 05.2019
Crew Member
McDonald's
10.2016 - 10.2018
Associate of Applied Science - Business Administration
Mvcc
High School Diploma -
Thomas R. Proctor High School
Similar Profiles
Anastasia KrausAnastasia Kraus
State Tested Nursing Assistant at The Ohio Eastern Star HomeState Tested Nursing Assistant at The Ohio Eastern Star Home
Matalyn DennisMatalyn Dennis
Main Dining Hall Server at Whitestone Masonic & Eastern Star Home of NCMain Dining Hall Server at Whitestone Masonic & Eastern Star Home of NC
JESSICA RUARKJESSICA RUARK
NURSE UNIT MANAGER at Ohio Eastern Star HomeNURSE UNIT MANAGER at Ohio Eastern Star Home