Alexx Sprong

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Curly/ texture cutting and chemical services specialist.

•. Clipper cutting specialist and mens cuts expert.

•. Davines sales merchant and educator in training

• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Processed payments, entering sales in register for prompt customer service.
• Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
• Educated customers on products to maximize benefits.
• Increased salon revenue by upselling products and additional treatments during appointments.

• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
• Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
• Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
• Boosted salon revenue by upselling hair care products and services based on individual client needs.
• Demonstrated versatility in hairstyling by mastering various techniques for different hair types and textures.