Alexxia Castillo
Orland Park,IL
Summary
Entry-level Licensed All-Lines Adjuster with experience in the insurance industry of providing excellent customer service. Self-motivated individual ready to take on multiple cases while meeting strict deadlines and knowledge of insurance processing. Unique ability to adapt to any working environment.
Overview
6
6
years of professional experience
Work History
Auto Claims Customer Service Representative Remote
American Alliance Casualty Company
05.2023 - Current
- CCC Portal, LexisNexis, RingCentral, recording statements, mobile communications, customer service, data collection, client intake, dairy notes, upload documents, status of claims, notice of loss letters, inspection set up, coverage assignment, Microsoft excel, Microsoft Teams, call center, set up appointments, assign adjusters, police reports, documenting.
Histology Research Lab Technician
ARUP Labs
10.2022 - 03.2023
- Data collection, staining, cutting, processing fresh tissue samples, assisting in kidney biopsies, handling frozen tissue, embedding fresh tissue, research presentations, managing research project deadlines.
Wedding Photographer Assistant
Choice Photos
07.2018 - 03.2019
- Managed allotted events for wedding day, camera equipment inventory, organization, online assistant, inquiry emails, pricing brochures, schedule consultations, social media, coordination of setup of photoshoots and timelines.
Education
Associates of Science -
Moraine Valley Community College
05.2020
Skills
- Customer Service
- Data entry
- CCC Intelligent Solutions
- Auto Claims Handling
- Insurance
- Recorded Statements
- Multi-Tasking
- Adaptable
Licenses & Certifications
Texas DHS All Lines Adjuster License
AdjustersPro Xactimate Tactical Training Certificate
Timeline
Auto Claims Customer Service Representative Remote
American Alliance Casualty Company
05.2023 - Current
Histology Research Lab Technician
ARUP Labs
10.2022 - 03.2023
Wedding Photographer Assistant
Choice Photos
07.2018 - 03.2019
Associates of Science -
Moraine Valley Community College
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