Alexyonna McCracken
Marietta
Summary
Dynamic manager with proven success at Wash Rite Unlimited Express Car Wash, excelling in customer service and team leadership. Skilled in conflict resolution and relationship building, I effectively cross-trained staff to enhance performance and engagement. Committed to maintaining high standards in customer interactions and operational efficiency.
Overview
5
5
years of professional experience
Work History
Manager
Wash Rite Unlimited Express Car Wash
05.2022 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Cashier
Walmart
11.2020 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Washington County Career Center
Marietta, OHSkills
- Customer service
- Customer relationship management (CRM)
- Clear communication
- Team leadership
- Time management
- Task delegation
Timeline
Manager
Wash Rite Unlimited Express Car Wash
05.2022 - Current
Cashier
Walmart
11.2020 - 01.2022
High School Diploma -
Washington County Career Center
Similar Profiles
Tyler CollinsTyler Collins
Site Manager at Rainforest Car Wash/Whistle Express Car WashSite Manager at Rainforest Car Wash/Whistle Express Car Wash
Ryan MartinezRyan Martinez
Car Wash Attendant and Cashier at Wash Bank Express Car WashCar Wash Attendant and Cashier at Wash Bank Express Car Wash
Omario HaygoodOmario Haygood
Car Wash Manager at Wash N' Roll Express Car WashCar Wash Manager at Wash N' Roll Express Car Wash
Joshua HamlettJoshua Hamlett
Store Manager at Monster Mini GolfStore Manager at Monster Mini Golf
Efrain SalgadoEfrain Salgado
Landscaper at Green Scenez Landscape ManagementLandscaper at Green Scenez Landscape Management