Alexys Santoyo
Moreno Valley,CA
Summary
Hi my name is Alexys Santoyo I am currently enrolled at California Baptist University in route to obtain a degree in Architecture. I graduated High-school from John W North High with a 3.8 GPA in all honor classes. I am a young man who is committed to what I want to do and like helping others all the time. I am very responsible and love making sure the customers are satisfied when they are in need of help. I often help people who don’t speak Spanish whether that be in translating or helping them find what they need. At the end of the day I am here to use my skills to help people and make sure they are satisfied as well as to produce the best work.
Overview
1
1
year of professional experience
Work History
Office Administrator
Soccer Club
Chino Hills, CA
03.2023 - 09.2023
- Answered incoming calls professionally, directed callers to appropriate personnel, or took messages as needed.
- Maintained customer confidence by keeping information confidential and keeping it limited access.
- Developed strong relationships with clients through excellent customer service skills.
Tournament Director
Soccer Club
Chino Hills, CA
04.2023 - 09.2023
- Organized and managed tournament events, ensuring all participants had a positive experience.
- Provided support to volunteers throughout the duration of each event.
- Assisted with setup, and cleanup activities before, during, and after tournaments.
- Reviewed game results thoroughly prior to posting final standings on website and social media accounts.
- Resolved disputes between players in a timely and professional manner.
- Maintained accurate records of player registration information for tournaments.
Car Rental Manager
Turo
Riverside, CA
05.2022 - 08.2022
- Arrive at the location where vehicles were stored, and ensure the vehicles were ready to be taken.
- Prepare the cars that were not ready and would be rented later in the day.
- Greet customers upon arrival before taking the vehicle, as well as going over basic rules and procedures, and finally handing the keys.
- Wait for the vehicles to come back and inspect them to make sure everything went well and nothing was damaged, as well as make sure customers were satisfied with the service.
Education
Master of Arts - Architecture
California Baptist University
Riverside, CA04-2027
Skills
- Responsible
- Punctual
- Hardworking
- Friendly
- Time management skills
- Dedicated
- Reliable
- Good with Customers
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Tournament Director
Soccer Club
04.2023 - 09.2023
Office Administrator
Soccer Club
03.2023 - 09.2023
Car Rental Manager
Turo
05.2022 - 08.2022
Master of Arts - Architecture
California Baptist University
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